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December 2006

PEOPLESCOUT HONORED WITH PRESTIGIOUS RECRUITING AND STAFFING AWARD

PeopleScout, the country's leading recruitment process outsourcing (RPO) company, has won the coveted 2006 RASBIC Award for the "Most Informative Recruiting and Staffing Industry Resource." Complete article

September 2006

Call Center Magazine
DO YOU CALL CENTER, TAKE THIS STAFFING AGENCY?

The relationship that flourishes is one that is worked on over time, which is why more call centers are choosing to commit to one staffing agency to assist them in hiring agents. Complete article

August 2006

PEOPLESCOUT NAMED TO HRO TODAY MAGAZINE'S

HRO Today magazine has selected PeopleScout as one of its fourth annual "Baker's Dozen" of top recruitment process outsourcing (RPO) providers. The company was one of 13 RPO leaders awarded from dozens of full-service RPO providers polled by the HR trade magazine. Complete Article

August 2006

PEOPLESCOUT EXPANDS RPO SERVICES, BLENDING LIVE RECRUITERS AND WEB TECHNOLOGY FOR HIGH-VOLUME HIRING NEEDS

As today's workforce continues to shrink, employers are increasingly turning to outsourced solutions to meet their high-volume hiring needs; however, most technology solutions lack the human touch of live, experienced recruiters. In response, recruitment process outsourcing (RPO) leader PeopleScout is helping companies recruit, screen, hire and retain staff with a blend of web-based technology and live recruiters. Complete article

July 2006

HRO Today
DRIVING A COST-EFFECTIVE, STANDARDIZED PROCESS THAT DECREASED THE ADMINISTRATIVE BURDEN ON WASTE MANAGEMENT'S HIRING MANAGERS INSPIRED A PARTNERSHIP WITH PEOPLESCOUT THAT JUST KEEPS ON GROWING

In 2003, Waste Management went shopping for a partner that could truly revolutionize the way it recruited and hired for high-volume non-exempt jobs. We knew we needed a solution that could deliver results and fill over 8,000 jobs annually. Our mission was clear but not easy: remove the administrative burden from the field, reduce the time to fill, and improve overall candidate quality, while ensuring the program is cost-effective, standardized and simple. What we didn't know was that the partnership with PeopleScout would do exactly that and so much more. Complete article

May 2006

SI Review
STAFFING GETS SAVVY ON JOB BOARDS; SPACE EVOLVES, STAFFING KEEPS UP

These days people aren't just looking at classified ads in their local newspaper, attending career fairs and networking to find their next job. They're also going to the Internet and surfing job boards. In fact, job boards have become one of the most popular ways to find a job. Complete article

April 2006

IMPROVING AGENT PERFORMANCE BY IMPROVING AGENT SELECTION

It's an industry fact that 60 to 70 percent of expenses for call center operations are associated directly with labor. Furthermore, the recruitment and retention of quality agents is the number one challenge facing call centers employers. It's no surprise then that the best call centers are those that hire the most qualified agents, avoid turnover and improve their employees' performances by staffing the work environment with other highly qualified employees. Complete article

February 2006

Call Center Magazine
TOP TEN BEST PRACTICES IN AGENT MANAGEMENT

We all know that a company is only as good as its employees. Therefore, hiring and retaining top employees is a mission-critical part of any call center's operations strategy. Based on our own experience, and from consulting with hundreds of client call centers, the following are PeopleScout's Top Ten Practices for keeping its call center staffed with productive and effective agents. Complete article

January 2006

PEOPLESCOUT RECEIVES COMMUNICATIONS AWARD

PeopleScout, the leading provider of outsourced candidate screening and processing solutions, announced that it is the recipient of a Communications Award from the American Staffing Association, the voice of the U.S. staffing industry. The Communications Award recognizes companies that advance the overall image of the staffing industry through marketing communications. PeopleScout was awarded in the Company Identification category. Complete article

January 2006

HR Executive Magazine
HUMAN TOUCH REMAINS IMPORTANT IN RECRUITMENT

Since the beginning of time people have found many different ways to communicate. For eons, the spoken word has been a powerful medium. With the invention of the Guttenberg press in the 15th century, the printed word became a staple in everyday communication. Since the explosion of the information super highway in the mid-1980s, the computer chip has enabled us to use a telephone, PDA or computer to handle most of our everyday interactions virtually without human interface. Complete article

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