Next Level™ is a proprietary candidate care solution, designed by PeopleScout, ensuring the highest caliber of support for applicants throughout all phases of the hiring process. It includes, but is not limited to, application process and technical support, interview preparation, FAQs, pre-employment process assistance and more.
PeopleScout’s relentless pursuit of excellence in both our interactions with clients and candidates translates to our high-touch approach to customer service delivery throughout the process. Among the many aspects of top quality candidate care, PeopleScout is highly experienced in conducting candidate satisfaction/candidate experience assessments and surveys (exit interviews, etc.) in an effort to gain further insight into the candidate experience and further elevate processes for the future. Our Next Level™ Candidate Care solution prioritizes the constant assessment and improvement of our strategies in order to deliver the best possible support to our client’s applicants.
Our methodology driving candidate communication is proactive and candidate-centric with a high-level of recruiter availability, accessibility for Next Level™ treatment for candidates throughout the process. Our overarching theme to candidate communication is high touch throughout all steps of the recruiting process. PeopleScout’s candidate communication strategy includes a variety of communication channels and caters to the diverse needs of our applicants.
Due to teams of specialized recruitment experts, a robust RPO technology portfolio and a best-in-class service model, PeopleScout consistently yields powerful results for its clients. Read our case studies to learn more about PeopleScout’s unique approach to recruitment process outsourcing. These studies illustrate the unique value add that the Next Level™ Candidate Care solution offers. Click here to read all of our case studies.