“We’ve always done it that way” is a phrase that makes me shiver

Innovation is sometimes hindered by success. The fact that our methods have worked in the past does not mean we don’t need to be constantly evolving. Ask someone who worked at Circuit City, Kodak or Blockbuster about how necessary change is in order to experience ongoing success.In our industry we need to constantly be evaluating sourcing channels, technology and organizational structure. We also need to understand what leadership styles and incentives are appealing to the current workforce….

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