Hospitality Recruitment Solutions

HOSPITALITY TALENT SOLUTIONS

Hospitality Recruitment Solutions

HOSPITALITY RECRUITMENT SOLUTIONS BY PEOPLESCOUT

The employees who staff restaurants, hotels, and resorts are the lifeblood of a hospitality organization because a property is just a building — no matter its grandeur — until the people who work there make it an unforgettable experience for visitors. This makes recruiting and retaining the right candidates in the travel and hospitality industry a top priority.

To make this even more challenging for talent leaders, the hospitality and travel industry is particularly volatile. In 2020, leisure and hospitality experienced the largest job losses for any sector, but between 2021 and 2023, the same industry accounted for nearly a quarter of all new jobs.

Leading hospitality companies understand that in order to compete for the top talent, they need best-in-class talent acquisition solutions. PeopleScout brings talent strategy, intelligence, experience and technology together to create best-in-class talent acquisition solutions that begin with sourcing the right candidate and end with making the right hire.

At PeopleScout, our hospitality recruitment team will work with you to create the optimal hospitality recruiting solution, taking into account your budget, time constraints and locations across multiple geographies. AffinixTM, our propriety talent acquisition technology solution, provides a best-in-class candidate experience, artificial intelligence to identify top hospitality talent, and reporting tools and data to drive efficiencies at every step of the process.

PeopleScout’s hospitality recruiting solutions include recruitment process outsourcing (RPO), managed service provider (MSP) programs, total workforce solutions (TWS) and talent advisory capabilities. Each solution is crafted to address and solve your toughest talent challenges with programs uniquely tailored to hospitality hiring needs—whether you’re focusing on building a strong employer brand, improving your candidate experience or sourcing the right candidates. Our goal is simple: we want to help you bridge the gap between NOW and NEXT with innovative and future-focused talent solutions.

The unified hospitality recruiting solutions delivered by PeopleScout can provide your organization with an agile solution that complements your internal recruiting team or a full-cycle program that provides strategic consultation and oversight of your entire talent strategy. Whether you are in need of new permanent hires, contingent workers or a blend of both, PeopleScout has you covered.

74 % Employee Turnover

Annualized employee turnover rate of 74% in the hotel and motel industry.

87 % Staffing Shortages

82% of hoteliers report staffing shortages.

20 % New Jobs

1 in 5 new jobs is in the hospitality industry

10 % Global Workforce

10% of the total global workforce is employed by the tourism industry.

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Source: BLS | AHLA | Hotel News | Deloitte
The Recruitment Handbook for Travel & Hospitality

PEOPLESCOUT Ebook

The Recruitment Handbook for Travel & Hospitality

The labor market is already complex, and many hospitality employers have the added challenge of finding talent with a wide variety of specialized skills across diverse and distant geographies. In this ebook, we explore how hospitality talent leaders can build a future-focused recruitment process, no matter where they are hiring.

GLOBAL THEME PARK BRAND

During a unique time in the market with remote and flexible work options becoming the norm, this multinational chain of family theme parks required help hiring for critical in-person roles including customer service, performers and lifeguards across two of its major U.S. theme parks. PeopleScout helped hire over 1,500 workers using recruitment marketing campaigns and our talent advisory expertise.

GLOBAL THEME PARK BRAND

FROM NOW TO NEXT

Why Choose PeopleScout for Your HHOSPITALITY RECRUITING SOLUTIONS Needs?

Scalable Recruitment Solutions

Scalable Recruitment Solutions

Fully dedicated support teams with the ability to scale up and down to meet your hospitality hiring needs during seasonal, high and low volume hiring periods.

Global Recruiting Reach

Global Recruiting Reach

PeopleScout’s global recruiting capabilities can provide you access to talent anywhere in the world.

Improve Candidate Experience

Improve Candidate Experience

PeopleScout’s hospitality recruiters will help amplify the reach of your employer brand with an approach that focuses on the candidate experience.

Cutting-Edge Technology Solutions

Cutting-Edge Technology Solutions

Our proprietary talent technology Affinix can help you optimize your hospitality recruiting by leveraging AI, recruitment marketing, machine learning and predictive analytics.

Reduce Turnover

Reduce Turnover

PeopleScout’s solutions deploy advanced analytics and metrics reporting to help reduce your employee turnover rate and provide you with greater ROI.

Management of All Contingent Labor Categories

Management of All Contingent Labor Categories

Our solutions support gig, temporary, temp-to-hire, direct hire, independent contractor (1099) administration and statement of work (SOW) engagements across all skill categories and geographic locations.

Lower Agency Spend

Lower Agency Spend

As your embedded partner, our hospitality recruiters better understand your strategy and culture and will represent dramatic cost savings when compared to hospitality staffing agencies.

Quality of Hire

Quality of Hire

PeopleScout’s hospitality recruiters deploy a structured hiring process, combined with our wide range of customizable hospitality recruitment solutions, results in a high-quality talent pool.

Talent Advisory Solutions

Talent Advisory Solutions

Our extensive array of services includes supporting travel and hospitality employers with recruitment marketing, aiding in employer brand strategy, DE&I consulting, candidate assessment services and more to help you conquer today’s talent challenges.

The Crossroads of Talent & Technology

POWERED BY PEOPLESCOUT

The Crossroads of Talent & Technology

Affinix™ is a mobile-first, cloud-based platform that creates a consumer-like candidate experience and streamlines the sourcing process. Embedded within PeopleScout’s talent solutions, Affinix delivers speed and scalability while leveraging artificial intelligence, recruitment marketing, machine learning, predictive analytics and other emerging technology with one point ATS and VMS integration and single sign-on.

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LET’s take your Hospitality RECRUITING from now to next