A Managed Services Program (MSP) is an impactful way for organizations to manage all or part of their contingent workforce. PeopleScout MSP manages the end-to-end contingent talent lifecycle, from requisition to payment. Additionally, by partnering with leading vendor management systems (VMS), we deliver visibility to your entire contingent workforce.   

Advantages of an MSP include:   

• Consistent process across all locations
• Vetted supplier network and monitoring controls
• Experienced technology partner
• Compliance with labor regulations, governance, physical/cyber security
• Visibility to program spend and cost savings
• Market and talent analytics

Learn all about MSP in our Managed Service Provider 101 overview.  

MSP programs often rely on contingent workforce spend minimums to make it a cost-effective and self-sufficient option. Yet, several variables may determine whether partnering with PeopleScout through an MSP solution is appropriate for your company. Consider the following:  

• Does your organization have several locations (in the U.S. or globally), numerous procurement methods or other decentralized processes?   
• Does your company have procedures for vetting, standardizing, monitoring and controlling your supplier community?  
• Does your internal contingent workforce program control costs and deliver on time?  
• Does your company currently have a VMS tool that provides visibility through reports and dashboards?  

With PeopleScout MSP, you can:

Control costs

• Reduced mark-up and bill rate inconsistencies  
• Market analytics to stay competitive for top talent  
• Increased 
  program usage to prevent rogue spend  
• Reduced internal admin costs

Increase compliance 

• Quarterly supplier audits  
• Compliance with corporate policies for onboarding  
• Supplier accountability to ensure workers are cleared to start  
• Standard accounting practices for invoicing  

Reduce risk

• Consistent contract terms for suppliers  
• Indemnification  
• Employment eligibility attestation  
• Reduced misclassification of workers  
• Consistent safety policy adherence and reduced OSHA incidents  

Improve supplier management

• Optimized supply base to support lines of business and locations  
• Quantitative performance metrics and supplier scorecards  
• Diversity spend goals with suppliers  

Streamline processes  

• Visibility into your temporary workforce
• Governance
• Process efficiencies and streamlining
• Report and analytics

PeopleScout MSP works in tandem with your internal procurement or HR teams to support your contingent workforce program. For all work arrangements, including contingent labor (in every job category), direct hire/direct sourcing, payrolled talent, 1099/IC and SOW, PeopleScout MSP is responsible for the day-to-day management of your contingent workforce strategy. Our Project Management Office (PMO) team monitors compliance adherence and looks for opportunities to create more value. We optimize your flexible work arrangements for full visibility and control including the requisition lifecycle, supply chain management, invoicing, payment, analytics and market insights and emerging trends. 

MSP costs are based upon a percentage fee of spend. PeopleScout MSP offers two pricing models:

Supplier-funded 

In a supplier-funded program, the suppliers pay a transaction fee to cover the cost of establishing, managing and operating the PeopleScout MSP program. There are no direct costs to the client, and it is 100% funded by the suppliers.

Client-funded 

In a client-funded program, the client pays a fixed or variable fee to PeopleScout. Client-funded models often cost less overall than supplier-funded programs, boosting ROI through increased supplier adoption and faster, high-quality talent delivery.