Managed Service Provider (MSP)

PeopleScout MSP Solutions

MSP – MANAGED SERVICE PROVIDER

GO BEYOND THE EXPECTED™ WITH PEOPLESCOUT MSP

PeopleScout’s authentic, transparent and consultative approach to MSP puts our customers first. Get the most out of your contingent workforce program with PeopleScout.

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News

PeopleScout’s Affinix Talent Technology Wins 2023 American Business Award for Emerging Technology

News

PeopleScout Named a Leader On HRO Today’s 2023 MSP Baker’s Dozen

News

PeopleScout Named a Leader in All Categories in NelsonHall’s 2023 NEAT Vendor Evaluation for RPO and Total Talent

What is a Managed Service Provider (MSP)?

Managed service provider (MSP) programs are contingent workforce solutions that support gig, temporary, temp-to-hire, direct hire, independent contractor (1099) administration, Statement of Work (SOW) engagements and other complex services across all skill categories and geographic locations.

MSP programs combine expertise in contingent labor and supplier management with leading Vendor Management System (VMS) technology to best meet your business requirements. When you partner with PeopleScout to outsource your contingent staffing and labor management, our MSP team will manage the contingent staffing lifecycle from requisition through invoicing and payment.

Each solution is customized to provide you with the best talent, seamless implementation, strong governance and compliance, comprehensive program management and tangible savings with a goal of creating operational excellence and yielding sustainable value. PeopleScout MSP can improve your contingent workforce management program, reduce your labor spend and ensure compliance.

Managed Service Providers 101

PeopleScout MSP Solutions

Beyond the Expected™

All MSP buyers expect a strong process that results in cost-reduction and compliance. Our MSP solutions are designed for those who are looking for something more.

PeopleScout’s Beyond the Expected™ MSP service approach offers the expertise, technology, resources and grit to solve your toughest staffing challenges and help you build a contingent workforce with the best talent, now and in the future. Our high-touch service is supported by innovative thinking that challenges the status quo. Our MSP solutions go beyond the cost controls and process administration typical of standard MSP programs to deliver consultative insight and a uniquely transparent approach to partnership that will move your business forward. It’s no wonder PeopleScout has been named an industry leader on HRO Today’s MSP Baker’s Dozen Customer Satisfaction list every year since its inception.

If your current staffing strategies are no longer working for you, consider making the switch to PeopleScout MSP.

Ready to Take on the Toughest Challenges

Every aspect of our end-to-end MSP solutions, from payroll and IC Management to leading VMS technology, have been designed to navigate a contingent labor landscape with more demanding challenges than ever before.

Your Best Interests are Our Best Interests

PeopleScout never supplies labor directly. Instead, we work with a carefully curated network of staffing partners whose performance is continuously optimized using a proprietary scoring system and supplier dashboard.

Nimble Yet Disciplined

For nearly two decades, PeopleScout MSP solutions have enabled clients to efficiently source, engage, fulfill, measure and manage specialized categories of the contingent workforce and externally sourced labor with strong program governance and integrity.

A More Human Approach – #1 in MSP Customer Satisfaction

Our communication centralization and technology enables PeopleScout to consistently provide quality service. Our industry-leading reputation for customer satisfaction is thanks to our 24/7 concierge-level service, client-first approach and vertically-aligned teams.

Technology Built for the Future of Contingent Labor

We leverage new and emerging technologies to create industry-leading solutions for your talent ecosystem. We start with effective Vendor Management System (VMS) administration and combine that with Affinix™, our proprietary talent technology platform.

Your Global Talent Partner From Now to Next

As the pace of change accelerates and your needs continue to evolve, PeopleScout is committed to helping you anticipate what’s next to stay ahead of the curve. An MSP partnership with PeopleScout unlocks benefits that will provide you with the edge in the people business for years to come.

Fact Sheet

Creating A Talent Pipeline

Having an engaged pipeline of candidates who understand your business and have the skills you need is always a valuable commodity and it becomes a necessity in times of uncertainty.

You may be looking to nurture niche specialists who are not ready to move to a new role yet. Or, you may have people stuck partway through the recruiting process or talented people responding to job openings that no longer exist. Talent pipelining enables you to hold on to this interest until the time is right to hire.

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MSP TECHNOLOGY

Affinix™ Analytics MSP INSIGHTS

Affinix integrates with VMS technology to harness the power of analytics, creating clear visibility across your contingent workforce and other labor channels for a total workforce view. Embedded within PeopleScout’s talent solutions, Affinix is a robust platform that delivers speed and scalability to our MSP clients while leveraging artificial intelligence, machine learning, automation, predictive analytics and more.

Learn more about Affinix™

MANAGED SERVICE SOLUTIONS AND SUPPLIER MANAGEMENT

Our client-first operating model makes you our top priority. This allows us to find and retain the most suitable staffing partners for you. Whether we are establishing relationships on your behalf or from our supplier network, we will work across all job categories and geographies to get you the best labor at the best price.

MONITORING FOR COMPLIANCE

PeopleScout’s compliance team conducts regular compliance reviews to ensure performance metrics are being tracked accurately and are in compliance with contracts.

MANAGING FOR CONTINUOUS IMPROVEMENT

We use a supplier scorecard that evaluates vendors on reconciliation, compliance scores and performance against their SLAs with the ultimate goal of better serving our clients.

MEETING DIVERSITY REQUIREMENTS

Our supplier network includes certified diverse suppliers, many with capabilities for sourcing niche labor verticals ensuring that client diversity requirements are met and limiting compliance risk.

THE BEST CULTURE FIT

Whether we are establishing relationships on our clients’ behalf or hand-picking them from our network, we recommend suppliers that align with our client’s culture and specific talent requirements.

OUR ENHANCED SUPPLIER NETWORK

PeopleScout builds dedicated supplier networks for its clients using a proven evaluation framework. By ranking suppliers against client strategic contingent workforce priorities and cost, quality and compliance benchmarks, PeopleScout ensures best-fit suppliers for its clients. This strong supplier management focus allows PeopleScout to optimize a client’s supply base across all job categories and geographies to drive industry-leading performance and customer service.

PeopleScout’s supplier ranking methodology creates highly-optimized and customized client-supplier portfolios. The scoring system is based on feedback from various inputs that align with quality, compliance and cost criteria. Our contingent workforce supplier partners are added to the network only after a complete evaluation and selection process ensuring the optimal fit for PeopleScout’s MSP client engagements.

Join the MSP Supplier Network

IMPLEMENTATION AND GOVERNANCE

Providing seamless program implementation and a well-defined contingent labor management program governance strategy, then delivering on that commitment, is a promise we take seriously, and that our clients trust us to keep.

The PeopleScout MSP implementation team is dedicated to ensuring that each implementation supports business continuity throughout the entire contingent workforce process, from formulating objectives for the overall program to transitioning it to the team who will manage suppliers and the contingent workforce on a daily basis.

Once a contingent labor management program is in place, our centralized risk-management team oversees compliance across the entire scope of your contingent labor program and works relentlessly on your behalf to mitigate risk associated with your contingent workforce. We remain on top of emerging trends and legislation that may influence employers’ ability to attract, retain and engage the contingent workforce and apply this intelligence to a comprehensive risk matrix.

Talent INSIGHTS

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Jobs Reports

PeopleScout Jobs Report Analysis – December 2022

U.S. employers added 223,000 jobs in December, beating analyst expectations. The growth came despite rising interest rates aimed at slowing the job market. The unemployment rate dropped to 3.5%. Year-over-year wage growth fell to 4.6%. The Numbers 223,000: U.S. employers added 223,000 jobs in December. 3.5%: The unemployment rate fell to 3.5 percent. 4.6%: Wages…

Jobs Reports

PeopleScout Jobs Report Analysis—November 2022

Ebooks

U.S. Workforce Trends Quarterly Report for Q3 2022

Jobs Reports

PeopleScout Jobs Report Analysis—October 2022

Talking Talent Webinars

[On-Demand] Boosting Candidate Engagement with a Comprehensive Talent Strategy

What People Are Saying

Every year since the inception of the MSP Baker’s Dozen, PeopleScout has earned its place as an industry leader through its innovative and consultative approach to MSP. As organizations look to MSP and Total Workforce Solutions models coming out of the pandemic, PeopleScout has and continues to be one of only a few top choices in the market for this rapidly growing holistic approach to workforce services.

Elliot Clark CEO and Chairman, SharedXpertise and HRO Today