PeopleScout Named a Leader on HRO Today’s 2024 MSP Baker’s Dozen 

May 28, 2024

PeopleScout ranked No. 5 overall, and No. 3 for Breadth of Service 

CHICAGO — May 28, 2024 — PeopleScout has been recognized as a leader in Managed Service Provider (MSP) solutions on HRO Today’s annual MSP Baker’s Dozen Customer Satisfaction Ratings. In addition to being named an overall leader, PeopleScout was ranked No. 3 in the Breadth of Service category and No. 5 in the Quality of Service category. 

“PeopleScout has once again earned its place as a leader on our MSP Baker’s Dozen list” said Elliot Clark, CEO and Chairman of SharedXpertise and HRO Today. “Their high-touch approach delivers insights and creative problem-solving, making them a valuable partner for employers looking to optimize their MSP program.” 
For 30+ years, PeopleScout’s industry-leading reputation for customer satisfaction has come from their 24/7 concierge-level service, client-first approach and vertically aligned teams. PeopleScout’s MSP capabilities support everything from requisition to invoicing and payment for temporary, temp-to-hire, direct hire, independent contractor (1099) administration, statement of work (SOW) engagements and other complex services across all skill categories and geographies. 

“In today’s market, many organizations are looking to contingent talent to fill skills gaps. Our MSP solutions are proven to drive workforce agility and create successful business outcomes,” said Rick Betori, President of PeopleScout and EVP of TrueBlue. “We are grateful to our valued clients, who trust us to elevate their connection to contingent talent with solutions that are grounded in our staffing and supplier management expertise, boosted by technology and fueled by diversity.” 

PeopleScout’s MSP solutions are powered by Affinix™ Analytics, which integrates with any Vendor Management System (VMS) to provide real-time data on supplier performance, spend and contingent workforce management. Built-in AI enables decision making through market intelligence and competitive benchmarking data. Over 30% of PeopleScout’s supplier community is certified diverse and the company’s proprietary scoring system and supplier dashboard provides detailed reporting to ensure diversity goals and spend requirements are met.  

PeopleScout has been named an industry leader on HRO Today’s MSP Baker’s Dozen Customer Satisfaction list every year since its inception. The list ranks the top 13 MSP providers based on feedback collected through a buyer survey. Providers are evaluated in three sub-categories: breadth of service, size of deal and quality of service. Learn more on the HRO Today website.  

About PeopleScout  
PeopleScout, a TrueBlue (NYSE: TBI) company, is a global talent solutions leader that provides unmatched scalability to meet the hiring needs of organizations of all sizes. It connects clients with top talent through Recruitment Process Outsourcing (RPO), Managed Service Provider (MSP), Total Workforce Solutions, and talent and technology advisory services. PeopleScout is helping talent leaders harness the power of data, drive decisions and exceed expectations through tech-charged solutions founded on machine learning and AI. PeopleScout’s legacy of service and partnership has led to consistent recognition as a leader by industry analysts. For more information, visit    

Press Contact 
Taylor Winchell 
Senior Manager, External Communications