Situation
A healthcare technology company needed a trusted recruitment partner to support their demand for skilled technology professionals across multiple Indian cities, including Bangalore, Chennai, and Hyderabad. Their hiring needs ranged from technical consultants and senior database administrators to network engineers, software packagers, and senior business architects—all critical roles in the digital healthcare delivery chain.
The challenge was not just to find niche IT talent but since these roles support global operations for the client, they also needed help managing a complex, multi-location hiring process that spanned three time zones, including candidate pipelines in Finland. Coordinating interview schedules, managing time-sensitive communications, and ensuring a seamless experience for candidates and hiring panels required a recruitment partner with agility, precision and global alignment.
Solution
To meet the client’s technology hiring needs, PeopleScout deployed project RPO in India through our Recruiter On-Demand™ (ROD) solution, tailored for the healthcare domain. Our delivery team collaborated with the client’s internal talent acquisition function, ensuring that all requisitions were aligned with the client’s project demands and compliance protocols.
One of the key aspects of our approach was the end-to-end coordination of interview logistics, including aligning schedules across Indian Standard Time (IST), Eastern European Time for operations in Finland, and U.S. time zones. This required meticulous planning and proactive communication to ensure a smooth interview process and minimal delays.
Additionally, PeopleScout provided strategic talent sourcing support to attract highly skilled professionals for roles such as senior database admins, business analysts, and senior business architect, utilizing a combination of targeted outreach, talent mapping and employer branding techniques to engage the ideal candidates. Our team also conducted pre-screens and assessments, ensuring candidates were not only technically sound but also culturally aligned with the client’s values and work ethos.
Results
The success of the engagement was evident through positive feedback from both the candidate community and the client’s interview panelists. Our ability to streamline interview coordination across borders and source high-quality candidates helped reduce time-to-fill for several critical roles.
Impressed by the quality of talent delivered and the professionalism in execution, the client extended PeopleScout’s mandate, increasing the volume and scope of roles. We are now managing end-to-end candidate sourcing for a broader set of positions, serving as a trusted advisor to the client’s talent acquisition leaders for both immediate needs and long-term workforce planning.
This collaboration not only addressed the client’s initial hiring challenge but also laid the foundation for a scalable recruitment strategy that aligns with their mission to transform healthcare through technology.
At a Glance
- COMPANY
Healthcare Technology Company - INDUSTRY
Technology - PEOPLESCOUT SOLUTIONS
Amplifiers - LOCATIONS
Multiple locations across India, including Bangalore, Chennai, and Hyderabad - ABOUT THE CLIENT
As a leading data, analytics, and technology partner to the global healthcare industry, this organization is helping the healthcare sector—from providers and payers to public health institutions—make smarter decisions that improve patient outcomes and drive innovation. With a workforce of approximately 3,000 employees spread across five locations in three countries, they play a pivotal role in shaping the future of digital healthcare transformation.