In this episode we’re talking about how to determine which metrics you should use to drive and define success in your RPO program.
At PeopleScout, we like to say there are two kinds of metrics—vanity metrics and sanity metrics. Vanity metrics are the numbers that may look great on paper, but fail to tell the full story of what is happening in your talent program. Vanity metrics may make you feel successful. Sanity metrics actually make you successful. So, how do you tell the difference?
Joining us to discuss is Stephen Carlson, vice president of client delivery at PeopleScout. In this conversation, Stephen shares why some the typical metrics that you’re tracking are actually vanity metrics. He outlines how you can dig deeper to find the right metrics within your program to identify opportunities for improvement and take action.
Stephen shares real-world examples from PeopleScout clients who were hitting their talent goals but knew they could be doing more. By taking a deeper look at the numbers, they were able to elevate their programs to the next level. Stephen gives tips to help you start the conversation and work with your RPO provider to better understand your program data.
Heading into 2023 with uncertain market conditions and the potential for fluctuating hiring volumes, defining and tracking your sanity metrics can help you better respond to and weather changes in the market. For example, if you anticipate having fewer job postings but more applicants in 2023, you likely need to adjust how you move candidates through the process. Stephen explains how to look at the right data to enable quick and effective changes while maintaining an efficient process and engaging candidate experience.