PeopleScout Named a 2020 Leader in Recruitment Process Outsourcing by Everest Group

April 14, 2020

CHICAGO – April 14, 2020 – PeopleScout has been named a Leader in Everest Group’s Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2020 for the second consecutive year.

“PeopleScout’s expertise across a diverse range of industries and clients, strong focus on technology and analytics in RPO solutions through its Affinix™ platform, and dedicated investments to strengthen its consulting capabilities and geographic presence outside North America, especially Europe, have helped it become one of the largest RPO service providers globally and a Leader on Everest Group’s RPO PEAK Matrix® 2020,” said Arkadev Basak, Vice President, Everest Group.

Everest Group classifies RPO service providers into three ascending categories of Aspirants, Major Contenders and the highest designation, Leaders. Everest Group’s PEAK Matrix® framework assesses the market impact and overall delivery capability of RPO service providers.

“Our commitment to providing our clients with innovative solutions and technology has never been stronger, as we face the challenges presented by the coronavirus pandemic together,” said PeopleScout Interim President Chip Holmes. “Being recognized as a Leader and for our responsiveness to client needs by Everest Group is great validation of our mission to help our clients find, engage and deliver the best talent – no matter the obstacle.”

Everest Group’s assessment of PeopleScout on this year’s PEAK Matrix highlighted the following key strengths:  

  • Referenced clients reported that responsiveness, access to resources, relationship and account management were strengths of PeopleScout.
  • PeopleScout’s proprietary talent acquisition technology Affinix was recognized for its host of features, including video interviews, candidate self-scheduling, talent community management, predictive and prescriptive analytics capabilities, and its talent mapping feature which uses AI sourcing to find candidates who are the best fit for particular job titles and roles.
  • PeopleScout’s recent acquisition of TMP Holdings LTD (TMP) strengthened its European (particularly UK) presence, and further expanded its product offerings and services portfolio, specifically that of value-added services, by strengthening its employer branding practice.
  • PeopleScout has been proactive in strengthening its presence in fast-growing industry verticals, such as retail and healthcare. The company has also developed capabilities to service clients in new industries such as government/public sector, media, and energy and utilities.

Everest Group’s research is based on three key sources of proprietary information: its database of approximately 3,000 RPO deals, the operational capability of the 25 assessed RPO service providers and ongoing buyer surveys and interactions. To be named a Leader, RPO providers must have the highest maturity levels in market impact, vision and capability.

To learn more about the RPO Service Provider Landscape PEAK Matrix® Assessment 2020 visit the Everest Group website.

About PeopleScout
PeopleScout, a TrueBlue company, is the world’s largest RPO provider managing talent solutions that span the global economy, with end-to-end MSP and talent advisory capabilities supporting total workforce needs. PeopleScout boasts 97% client retention managing the most complex programs in the industry. The company’s thousands of forward-looking talent professionals provide clients with the edge in the people business by consistently delivering now while anticipating what’s next. Affinix, PeopleScout’s proprietary talent acquisition platform, empowers faster engagement with the best talent through an AI-driven, consumer-like candidate experience with one-point ATS and VMS integration and single sign-on. Leveraging the power of data gleaned from engaging millions of candidates and contingent associates every year, PeopleScout enhances talent intelligence for clients across more than 70 countries with headquarters in Chicago, Sydney and London and global delivery centers in Toronto, Montreal, Charlotte, Bristol, Krakow, Gurgaon and Bangalore. For more information, please visit

Press Contact:
Caroline Sabetti
Global VP of Marketing and Communications