Inside the Candidate Experience 2026

Inside the Candidate Experience 2026

EXCLUSIVE RESEARCH REPORT BY PEOPLESCOUT

Inside the Candidate Experience 2026

A global study of 1,000+ job seekers across 10 markets and an independent audit of hiring journeys across 20 sectors reveals a hiring environment where AI use is accelerating on both sides of the table and communication has not kept pace.

The Challenge

The tools have changed. The problem hasn’t.

In 2023, fewer than two in ten job seekers rated their experience as excellent. By 2026—despite increasing investment in AI—that number has dropped to just 11%.

This is not a technology story. It’s a communication story.

What the data tells us

0% of candidates rate their experience as very positive — down from 18% in 2023
0% were ghosted in more than half their applications
0/100 Average Candidate Experience Index score for post-application Engagement
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Inside the Report

The Hiring Loop

The Hiring Loop

How employer and candidate behavior reinforce each other—and how to break the cycle.

The Ghosting Problem

The Ghosting Problem

Less than 1 in 10 candidates were never ghosted. The commercial consequences are measurable.

Candidates Want Connection

Candidates Want Connection

Job seekers rank the most important elements of a positive candidate experience.

Five Recommendations

Five Recommendations

Practical steps that don't require a technology overhaul—starting with what costs least and signals most.

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Download the global report

 

Full findings, regional breakdowns, Candidate Experience Index data and actionable recommendations.

How does your hiring process compare?

Get a Talent Diagnostic of your candidate journey—assessed from the candidate’s perspective.

Systems of Execution: The Next Evolution in Talent Acquisition Technology

Systems of Execution: The Next Evolution in Talent Acquisition Technology

At PeopleScout, we spend a great deal of time looking ahead—anticipating how market dynamics, technology and workforce expectations are evolving, and designing solutions that help employers respond as challenges arise. 

In conversations with talent leaders, a recurring theme emerges: fragmented workflows, manual coordination and limited visibility make it harder to adapt new hiring strategies as conditions change. 

The path forward isn’t simply to add more tools. It’s to strengthen execution.

Introducing Systems of Execution

Systems of Execution is a model that seamlessly orchestrates people, data and workflows— enabling organizations to translate insight into action with greater speed, confidence and precision. Created by leading research firm Everest Group, this research will help you:

  • Explore what lies ahead as talent acquisition technology evolves beyond systems of record and engagement toward more connected execution
  • Assess readiness over time by understanding where most organizations stand today and the maturity required to progress
  • Identify foundational capabilities needed to support more connected and resilient hiring ecosystems
  • Navigate transformation with a practical perspective grounded in real market dynamics

This research offers clarity for the road ahead—grounded in market realities, focused on practical readiness, and designed to help you navigate transformation with confidence.

Complete the form to get your complimentary copy of Systems of Execution: The Next Evolution in Talent Acquisition Technology.

Social Media for Talent Acquisition: Building Your Employer Brand in the Digital Age

Social Media for Talent Acquisition

Building Your Employer Brand in the Digital Age

Is Your Social Media Strategy Actually Attracting Talent—Or Just Broadcasting Jobs?

86% of candidates say your social media presence influences whether they apply. But nearly half find your employee content barely engaging.

The gap between social media’s potential and how most organizations use it for recruitment has never been wider. While talent acquisition leaders recognize the importance of digital employer branding, too many are still treating social platforms like job boards—missing the real opportunity to build relationships and shape perceptions.

Download this comprehensive ebook to discover how leading organizations are leveraging social media to build authentic employer brands that actually resonate with today’s candidates.

What You’ll Learn:

  • Navigate the evolving platform landscape
    Understand which platforms matter most for recruitment, from LinkedIn’s 1.2 billion users to TikTok’s emerging influence with early career talent (18% of candidates now use it for job searching).
  • Create content that candidates actually want to engage with
    Move beyond “we’re hiring” posts. Learn proven strategies for authentic storytelling that showcases your culture, highlights employee experiences, and connects with Gen Z’s sophisticated content expectations.
  • Master platform-specific strategies
    Get tactical guidance for LinkedIn, Instagram, TikTok, Facebook, and emerging platforms—with actionable tips tailored to each channel’s unique audience and culture.
  • Build genuine community through authentic engagement
    Discover why modern candidates can instantly spot inauthentic content—and how to create interactions that feel like genuine human connection rather than corporate speak.
  • Measure what actually matters
    Learn the Outthink Index framework for evaluating social media success beyond vanity metrics. Track Social Impact (engagement & influence), Social Authority (voice & credibility), and Social Reach (community growth)—the dimensions that truly drive recruitment outcomes.

Get instant access to Social Media for Talent Acquisition: Building Your Employer Brand in the Digital Age and discover data-driven insights, platform-specific strategies, and actionable frameworks to transform your social media presence from forgettable to magnetic.

The Skills Crisis Countdown: The Clock is Ticking on Tackling Skills Gaps

The Skills Crisis Countdown: The Clock is Ticking on Tackling Skills Gaps

Our latest research reveals, nine in 10 HR leaders believe that up to 50% of their workforce will need new skills to perform their jobs in the next 5 years. Yet, only 7% say they are actively investing in reskilling programs, and 45% admit to having no plans to undertake a workforce transformation initiative to prepare for the changing skills landscape.

PeopleScout partnered with skills-based workforce management company Spotted Zebra to survey over 100 senior Human Resources and Talent Acquisition leaders from organizations around the global and 2,000+ employees globally to compare perspectives on workforce skills. The resulting research report, The Skills Crisis Countdown: The Clock is Ticking on Tackling Skills Gaps, provides a detailed picture of the current skills landscape and the disconnects between the perspectives of employees and businesses.

Download our free report for the latest research exploring:

  • The current state of skills in the global workforce and outlook for the future
  • How HR leaders are preparing for the impending skills crisis
  • How employees expect their skills will need to adapt to new technology or automation.

Plus, you’ll get a roadmap of actionable steps to help your organization become more skills-centric.

[On-Demand] The Human Advantage: Redefining Employer Value Proposition for the New World of Work

[On-Demand] The Human Advantage: Redefining Employer Value Proposition for the New World of Work

Engaged and empowered employees are the key to unlocking productivity and profitability. Over the past few years, worker priorities have shifted—employees now prioritize meaningful work, development opportunities, work-life balance, and a sense of belonging over job security and loyalty. To respond, employers must evolve their employer value proposition (EVP) to a personal value proposition—what we call a PVP—to attract, engage and retain top talent.

Join PeopleScout Global Head of Talent Advisory Consulting Simon Wright and Employer Brand Strategist Amy Turner  for our Talking Talent Webinar, The Human Advantage: Redefining Employer Value Proposition for the New World of Work, available on-demand now.

In the webinar, Simon and Amy provide insights on:

  • The cost of disengaged and unsatisfied employees in terms of productivity loss and turnover
  • How emphasizing employee well-being and purpose can boost engagement, innovation and performance
  • Shifting from a generic EVP to a tailored PVP focused on each individual
  • And more!

Inside the Candidate Experience 2023

Inside the Candidate Experience 2023

The Hard Truth About Candidate Expectations vs Candidate Experience Realities

The candidate experience has never been more important. Yet, the latest research from PeopleScout shows that less than two in 10 candidates would rate their recent recruitment experience as excellent.

We audited the candidate journey of over 215 organizations around the world, giving each a Candidate Experience Quotient (CandidateXQ) score—a calculation based on 40 key experience indicators, including 15 critical factors that make or break the candidate experience.

By analyzing these CandidateXQ scores alongside data gathered from surveying over 2,400 job seekers globally, we uncovered a clear disparity between candidate expectation and reality.

Download our free Inside the Candidate Experience report for the latest research exploring:

  • What candidates expect at each stage of the journey and how employers stack up
  • Where each industry is succeeding or struggling with candidate experience
  • Actionable steps you can take to improve your CandidateXQ