Solution: Recruitment Process Outsourcing

Talent Community Building: How to Create a Talent Pipeline Before You Need It

Posted on by akessler

Hiring success doesn’t start with a job posting—it starts with connection. While many organizations rely on reactive recruiting to fill open roles, leading employers are taking a longer view by cultivating talent communities: purpose-built networks of potential candidates who are already engaged, informed and aligned with your brand. Think of talent community building as relationship investing. Just as savvy investors build diversified portfolios long before they need returns, smart talent acquisition leaders cultivate relationships with potential candidates years before positions open. The result? Faster time-to-hire, higher-quality candidates, and significantly reduced recruiting costs.

What is a Talent Community?

Building a talent community is the strategic practice of creating and nurturing networks of potential candidates who have expressed interest in your organization, even when no specific roles are available. Unlike traditional recruiting, which often focuses on immediate hiring needs, talent communities are built for long-term workforce success and take time to cultivate by fostering authentic relationships that benefit candidates and employers.

When managed effectively, a talent community can serve as a powerful tool across several dimensions. It helps develop a ready talent pipeline of qualified candidates for future openings, amplifies your employer brand through ongoing engagement and provides valuable market intelligence by offering insight into talent expectations and shifting workforce trends. Perhaps most importantly, it can reduce overall hiring costs by decreasing reliance on external recruiting agencies and paid job advertising.

The Business Case for Proactive Talent Community Building

The advantage of creating talent pipelines isn’t just efficiency—it’s competitive positioning. When your dream candidate becomes available, you want to be the first call they make, not just another recruiter reaching out via LinkedIn.

Consider this scenario: A competitor announces layoffs in your industry. Organizations with established talent communities can immediately activate relationships with affected professionals, while reactive recruiters are still crafting generic outreach messages to strangers.

How to Build a Talent Community

Start with Strategic Talent Mapping

Before building your community, identify which roles and skill sets will be most critical to your future success. This isn’t about current openings—it’s about anticipating where your organization will need talent in the next few years. This future-focused approach helps employers stay ahead of emerging roles—especially those driven by digital transformation, evolving business models or shifting customer demands.

Key Questions for Talent Mapping:

  • Which roles are hardest to fill quickly?
  • What skills will become more valuable as your industry evolves?
  • Where do top performers in these roles typically work?
  • What career progression paths lead to your priority positions?

Define Your Community Value Proposition

Top candidates won’t join—and stay in—your talent community unless there’s a clear benefit or specific reason to engage. To build lasting engagement, you need to answer the candidate’s unspoken question: “What’s in it for me?” A compelling employer value proposition should offer tangible resources, exclusive perks and meaningful connections that make your community more than just a holding place for resumes. Consider offering:

Professional Development Resources

Provide value beyond job openings by supporting members’ career growth. Share timely industry insights and trend reports to help them stay ahead of the curve. Offer access to webinars and interactive workshops focused on upskilling and reskilling. Career coaching and mentorship programs add a personalized touch, while virtual or in-person networking events connect talent with peers and leaders in their field.

Exclusive Access

Make members feel like insiders. Give them early notification of new job opportunities before they go public. Share behind-the-scenes content that showcases your culture and work environment. Executive thought leadership pieces can offer inspiration and insight into your organization’s direction, while beta access to new products or services helps members feel like valued contributors to your brand.

Community Benefits

Create a sense of belonging and two-way engagement by offering opportunities for peer networking through dedicated groups or events, or by facilitating industry-specific forums where members can share ideas, ask questions and offer support. Job referral programs not only encourage participation but can help build advocacy among members. And for former employees, alumni networks provide a continued sense of connection and open the door for future re-engagement.

Drive Engagement with Relevant Content

The content you share plays a pivotal role in attracting and retaining engaged community members. This isn’t about job postings—it’s about becoming a trusted resource for industry insights and career development. Prioritize recruitment marketing content formats that offer real value and keep your audience coming back for more:

  • Industry Analysis: In-depth articles and reports that break down market trends, regulatory shifts, and innovations shaping the future of your industry.
  • Career Development Guides: Actionable resources such as resume tips, interview prep, and career pathing advice designed to help professionals grow and achieve their goals.
  • Employee Spotlights: Authentic, behind-the-scenes stories that showcase your people, culture, and day-to-day experiences—helping humanize your brand and build trust.
  • Skills Development Content: Curated tutorials, recommended certifications, and access to online courses or training modules that support upskilling and career advancement.
  • Thought Leadership: Executive insights that offer a forward-looking view on industry trends, innovation and business strategy—shared through articles, blog posts, videos, or podcast interviews to elevate your brand’s authority and inspire community members.

But even with compelling content, a community is only as strong as its reach. The next step is getting in front of the right audience.

Tap Into Existing Networks to Accelerate Growth

While building a thriving talent community may feel daunting, you don’t have to start from scratch. One of the most effective ways to scale quickly is by partnering with organizations that already have established relationships with your target talent. This is especially important when you consider that most job seekers are passive candidates. Professional associations, for example, offer ready-made audiences of engaged professionals—consider sponsoring their events or providing educational content tailored to their members. Forming relationships with universities and academic programs can also help build a future talent pipeline, while regular involvement in industry conferences—whether as a contributor or sponsor—positions your organization as an active and engaged thought leader. And don’t underestimate the power of online forums and professional communities. By participating authentically in those spaces, you can engage talent where they’re already spending time and build trust organically.

Your current employees can also play a pivotal role in community building. After all, they’re often the most credible ambassadors of your brand. Empower them with tools and systems that make it easy to extend invitations to qualified peers. Offer referral incentives that reward not only successful hires but also quality talent added to the community. Equip employees with ready-to-share content and social tools, and don’t forget the value of maintaining connections with alumni—who often remain advocates long after they’ve moved on. Alumni referrals typically have a 40% higher retention rate than other hires. Internal advocacy programs can help train and support employees to share your brand story in an authentic, consistent way—amplifying your reach and credibility at the same time.

Create Personalized Experiences at Scale

To keep members engaged over time, your talent community must feel personal—even when it’s built to scale. This requires sophisticated segmentation, tailored content delivery and cultural intelligence. By leveraging data and technology, organizations can meet members where they are.

Start by segmenting your community based on relevant criteria such as career level (from recent graduates to senior leaders), functional expertise, geographic location and engagement history. This allows you to tailor your recruitment marketing content and communication that speaks directly to each audience. For example, a mid-career software engineer in São Paulo should receive different resources than a marketing director in Toronto.

Delivering personalized communication is essential to building meaningful relationships at scale. This can include role-specific content recommendations, invitations to events based on location, and resources aligned with a candidate’s career stage. You can also connect members to interest-based discussion groups to spark peer-to-peer engagement around shared goals.

If your organization operates across borders, go a step further by considering cultural nuances. Adapt your messaging and content to align with local norms and languages. Share professional development resources that are regionally relevant, schedule events at times that work across time zones and ensure compliance with local regulations. Strategic partnerships with local organizations can further boost credibility and relevance, helping your global community feel both connected and localized.

Build Niche Communities Around In-Demand Skills

While broad-based communities help maintain a healthy talent pipeline, specialized sub-communities can be a powerful way to connect with hard-to-find talent. These focused groups foster deeper engagement by offering highly relevant content and peer interaction within a shared area of expertise.

For example, create technical skill groups for software developers, data scientists or cybersecurity professionals, where members can access tailored learning resources and discuss emerging tools and techniques. Similarly, creative professionals—like designers, content creators and marketers—will value inspiration, trend reports and portfolio-sharing opportunities.

Leadership development communities can support high-potential talent with mentoring, executive insights, and career pathing tools. And for highly regulated or industry-specific fields like healthcare or financial services, dedicated sub-groups offer a safe space to explore sector trends and compliance updates with peers who face similar challenges.

By curating these niche communities within your broader talent ecosystem, you demonstrate a deeper understanding of your audience’s needs—and position your brand as a true partner in their professional journey.

Leverage Technology to Power Your Talent Community

A successful talent community strategy is only as strong as the technology supporting it. To personalize engagement at scale, track interactions, and deliver consistent value, organizations need a comprehensive tech stack purpose-built for relationship-building—not just requisition-filling.

Traditional Applicant Tracking Systems (ATS) are designed for transactions, not relationships. A robust candidate relationship management (CRM) system supports long-term relationship building with tools like:

  • Community Segmentation: Organize members by skills, interests, location, engagement level or career stage to deliver tailored experiences.
  • Automated Nurturing: Use behavioral data and preferences to trigger personalized email journeys, content delivery and event invites.
  • Engagement Tracking: Monitor candidate activity—such as content clicks, event attendance or survey responses—to identify top prospects and optimize outreach.
  • Integration Capabilities: Seamlessly connect with your ATS, recruitment marketing platforms and broader HR tech stack to ensure data continuity and efficiency.

Building a Smarter Talent Community Strategy for What’s Next

As AI and automation continue to reshape recruitment, the human element remains a critical differentiator. Talent communities offer a powerful combination of technology-enabled scale and meaningful, relationship-driven engagement—bridging the gap between digital efficiency and personal connection.

For many employers, bringing this vision to life requires the right partner—one with the expertise, strategy, and technology to scale personalized engagement effectively. Partnering with an RPO provider like PeopleScout brings both the expertise and infrastructure needed to build and manage high-performing talent communities. Our proprietary total talent technology suite, Affinix®, features AI-powered tools for segmentation, automation, content delivery and engagement tracking.

Organizations that invest in talent community strategies today are positioning themselves for long-term success. While others scramble to fill roles reactively, you’ll be building a pipeline of engaged, qualified talent—ready to step in at the right moment. The question isn’t whether to build a talent community, but whether you can afford not to.

The AI-Enabled Applicant: How Candidates Are Really Using Gen AI in Recruitment

Posted on by akessler

The AI-Enabled Applicant

How Candidates Are Really Using Gen AI in Recruitment

Is generative AI (Gen AI) disrupting your recruitment process? Our exclusive research with YouGov unveils what’s actually happening right now—and the results might surprise you.

While headlines scream about AI taking over job applications, our fresh data shows the nuanced reality of how candidates in the UK are really using these tools in 2025.

In this comprehensive report, you’ll discover:

  • The true adoption rate of Gen AI by job seekers (spoiler: it’s not what most experts predicted)
  • Which specific recruiting touchpoints are most vulnerable to Gen AI impact
  • Unexpected findings about candidate attitudes toward disclosing Gen AI usage
  • Actionable strategies to protect assessment integrity without fighting technology

Don’t Base Critical Hiring Decisions on Outdated Information

As some organizations implement extreme measures like blanket AI bans, others are finding smarter, more sustainable approaches that embrace innovation while maintaining recruitment quality. Download the report now to get ahead of this rapidly evolving challenge and transform potential threats into competitive advantages for your recruitment strategy.

Scaling Healthcare Recruitment in India: Meeting Regional Challenges with Local Solutions

Posted on by akessler
Scaling Healthcare Recruitment in India: Meeting Regional Challenges with Local Solutions

Healthcare Recruitment in India

Scaling Healthcare Recruitment in India: Meeting Regional Challenges with Local Solutions

Through a strategic healthcare recruitment initiative in India, PeopleScout delivered qualified multilingual talent for 220+ hearing clinics while maintaining less than 5% candidate drop-off rate.

Situation

A hearing care provider was looking to deepen its reach across India where it operates over 220 clinics, providing expert audiological services and a diverse range of hearing aids to customers with varying degrees of hearing loss.

The organization was encountering significant challenges in recruiting for customer-facing roles, especially in certain cities. These roles not only required professionals with strong service acumen but also with regional language proficiency to deliver personalized care. Given the diversity of the Indian landscape—linguistically and culturally—recruiting the right talent with the appropriate communication skills became a critical priority.

Simultaneously, the client was undergoing a restructuring of its sales and administrative delivery model, thereby requiring urgent, geography-specific hires to avoid any disruption in service continuity and sales performance.

The client needed a recruitment partner who could mobilize quickly, understand local hiring dynamics and execute with precision.

Solution

The client engaged PeopleScout to deliver targeted recruitment process outsourcing in India. Our team collaborated with the client’s HR and talent acquisition leaders to map out hiring demand by geography, clinic size and role type.

We were tasked with hiring for three key roles—customer service executives, customer advisors, and healthcare roles like audiologists—with specific requirements around language fluency, cultural fit and interpersonal skills. PeopleScout leveraged its deep network of recruiters across India, implementing a hyperlocal sourcing strategy and tapping into regional job portals, local social media groups and community networks.

Additionally, we conducted structured pre-screening assessments to ensure that candidates met both the soft skills and technical criteria. Throughout the process, we maintained seamless coordination with the client’s talent acquisition team, ensuring a positive candidate experience and minimizing drop-offs.

Results

Through this partnership, PeopleScout was able to accelerate the client’s hiring timelines, meeting and exceeding expectations for the swift placement of qualified talent in hard-to-fill geographies. We helped ensure uninterrupted operations at the clinic level, enhancing the client’s customer satisfaction levels.

Our proactive approach to candidate engagement and regional customization resulted in less than 5% candidate drop-off rate and consistently high feedback from the client’s hiring managers.

The strategic alignment between our delivery teams and the client’s evolving needs allowed us to expand our delivery—demonstrating our flexibility commitment, and value as a long-term talent partner. PeopleScout continues to scale its support for this client across India, delivering talent that aligns with the client’s mission of accessible, personalized hearing care.

At a Glance

  • COMPANY
    Medical Device Company
  • INDUSTRY
    Healthcare
  • PEOPLESCOUT SOLUTIONS
    Recruitment Process Outsourcing
  • LOCATIONS
    220 clinics across India
  • ABOUT THE CLIENT
    As part of a globally renowned hearing care conglomerate, the client is a pioneer in digital hearing aid technology with a strong presence across 29 countries and a workforce of 16,000 employees worldwide. Headquartered in Italy, the organization is dedicated to transforming lives through personalized hearing care solutions.
Let’s Connect

Bridging the Gap: Modular RPO for Hard-to-Fill Positions 

Posted on by akessler

The competition for skilled talent continues to intensify, with LinkedIn’s Global Talent Trends reporting that 76% of hiring managers struggle to find qualified candidates for their most challenging positions. This talent shortage affects organizations across industries, particularly when recruiting for roles requiring specialized knowledge, rare skill combinations, or experience in emerging fields. 

Many internal recruitment teams excel at handling standard hiring needs but face significant challenges with specialist or hard-to-fill positions. According to a recent McKinsey survey, 68% of talent acquisition leaders acknowledge limitations within their teams when tackling these difficult searches. Even well-resourced internal teams may lack the specialized networks, market insights and targeted approaches needed to successfully attract candidates for these positions. 

This is where modular RPO solutions offer strategic value. Unlike traditional full-service RPO (recruitment process outsourcing) models, modular RPO allows organizations to selectively outsource specific components of their recruitment process. This targeted approach enables companies to augment their in-house capabilities with external expertise precisely where they need additional support, while maintaining control over their broader recruitment strategy and employer brand. 

Build vs. Buy: The Case for Modular RPO  

Building in-house capabilities to handle all recruitment challenges involves substantial investment that may not deliver optimal returns. Organizations must consider whether dedicating internal resources to occasional hard-to-fill roles makes financial sense, especially when these specialized recruitment needs fluctuate. 

Modular RPO solutions provide a flexible alternative that complements existing recruitment teams. Benefits include: 

  • On-demand access to specialized expertise without increasing permanent headcount 
  • Scalable support that adjusts to hiring volume fluctuations 
  • Predictable fee structures for better budget management 
  • Ability to keep in-house recruiters focused on positions where they excel 

For challenging recruitment needs—particularly those that are intermittent or require specialized approaches—modular RPO delivers compelling value through faster hiring, higher-quality candidates and a cost structure that aligns with actual business demands. 

Use Cases for Modular RPO 

Understanding which roles or parts of your recruitment process would benefit most from modular RPO interventions, like PeopleScout Amplifiers™, is the first step toward an effective talent acquisition strategy. Here are just a few areas where an RPO partner can deliver value: 

In-Demand Technical Roles & Emerging Skill Sets with Limited Talent Pools 

Modular RPO solutions excel when it comes to sourcing positions in high-demand technical domains like software development, cybersecurity, data science and cloud architecture. This approach is particularly valuable when recruiting for emerging specialties with limited talent pools like quantum computing specialists, blockchain developers or AI ethics experts. 

These specialized roles require targeted sourcing strategies and access to niche communities. Rather than having your in-house recruiters spend extensive time finding and engaging passive candidates, consider outsourcing the sourcing stage through a modular RPO engagement. For example, PeopleScout’s Talent Sourcing solution provides dedicated recruitment specialists who identify qualified candidates and generate excitement about your opportunities. This delivers a personalized candidate experience while providing you with a curated list of qualified, enthusiastic applicants. 

Positions with Compliance Requirements 

Industries like healthcare, financial services and pharmaceuticals operate under strict regulatory frameworks that add complexity to the hiring process. Beyond finding qualified talent, recruiters must navigate industry-specific regulations and compliance requirements, as well as ensuring candidates have necessary certifications. Even in less regulated industries and high-volume hiring scenarios, recruiters are required to ensure confirm background checks and right-to-work document verification has been completed.  

Modular RPO solutions can target these specific administrative compliance tasks without requiring a full-scale outsourcing engagement. PeopleScout’s Recruiter On-Demand™ solution allows you to supplement your team with experienced project-based recruitment professionals. This solution can be implemented quickly for short-term needs, giving you targeted RPO benefits precisely where they’re needed in your recruitment process. 

Roles Requiring Specialized Assessment Solutions 

Positions that require unique assessment approaches—such as technical roles requiring coding tests or roles demanding simulation exercises—benefit from RPO providers with expertise in designing and delivering custom talent assessment solutions. These partners can create evaluation protocols that effectively measure both technical competencies and cultural fit. 

Assessment-focused modular RPO services can help organizations implement tailored evaluation methods. For example, PeopleScout’s Assessment Transformation helps organizations deploy talent assessments that not only enhance the recruitment experience for candidates but also accurately assess candidate capabilities. By outsourcing just this component of the recruitment process, you can enhance your ability to identify truly qualified candidates with the right skills and aptitudes. 

Strategic Advantages of Modular RPO 

Organizations that strategically leverage modular RPO gain a significant advantage in securing hard-to-find talent. By selectively enhancing your recruitment capabilities with specialized expertise exactly where needed, you can overcome persistent hiring challenges while maximizing the effectiveness of your internal team. 

Ready to transform your approach to hard-to-fill roles? Explore PeopleScout’s Amplifiers™ suite of modular RPO solutions, designed to provide targeted expertise exactly when and where you need it most.  

The Future of Early Careers: Preparing Our Children for Jobs That Don’t Exist Yet 

Posted on by akessler

By James Chorley, Talent Solutions Director 

My children are about eight to nine years away from entering the world of work. As a parent, it’s both exciting and daunting to think about the future careers of my children. With rapid advancements in technology and shifts in the global economy, the job market of today will undoubtedly look very different in 10 years when my kids are entering the workforce.  

While automation will displace many jobs, it will also create new jobs, generating significant benefits for businesses and economies by lifting productivity and economic growth. According to the World Economic Forum’s Future of Jobs Report 2025, by 2030, the creation of 170 million new jobs (14% of today’s employment), offset by the displacement of 92 million current jobs (8%), will result in net growth of 78 million jobs (7%). 

For organisations with early careers programmes, understanding these shifts is crucial. The pipeline of emerging talent will need different skills, experiences and expectations than previous generations in order to have the capabilities necessary drive organisational success in the coming decades. Here are some key insights into how the changing job landscape will impact early careers programmes, the types of roles that will emerge and how to prepare the next generation of talent. 

Jobs That Might Disappear 

As technology continues to evolve, several traditional roles are projected to decline significantly: 

  • Postal Workers: The rise of digital communication methods and automated sorting systems are already reducing the reliance on traditional postal services. The World Economic Forum identifies Postal Service Clerks among the fastest-declining roles in the job market. 
  • Print Journalists: The decline of print media and the shift towards digital news consumption has led to fewer opportunities for print journalists, with many news outlets now digital-first or entirely online. 
  • Community Banking: The increase in online banking, mobile banking apps and ATMs has reduced the need for in-person bank tellers. Bank Tellers are among the fastest-declining roles globally. 
  • Travel Agents: Online travel booking platforms and AI-driven travel assistants are making traditional travel agent roles less common. 
  • Taxi Drivers: The rise of ride-sharing apps like Uber and Lyft, combined with the development of autonomous vehicles, could significantly reduce the demand for traditional taxi drivers. 
  • Telemarketers & Customer Service Reps: AI-driven customer service and sales platforms, along with stricter regulations on telemarketing, are reducing the need for human telemarketers and customer service workers, often a common first job for many young professionals. 
  • Librarians: Digital libraries and online information resources are diminishing the need for traditional librarian roles, though there will still be a need for digital information specialists. 
  • Factory and Assembly Line Workers: Robotics and advanced manufacturing technologies are increasingly handling tasks that once provided steady employment for those entering the workforce without higher education. 
  • Data Entry Clerks: The World Economic Forum lists Data Entry Clerks among the jobs seeing the largest decline due to automation and AI advancements. 
  • Retail Cashiers: The rise of e-commerce and self-service kiosks in retail stores are diminishing these roles, which have historically provided flexible employment for students and recent graduates. 

Whilst some of these roles may not be considered ‘career roles’, they are an important step on the work ladder for early careers talent. Before I found my feet and whilst still deciding what I wanted to do, I had a number of temp roles doing data entry, customer service and telemarketing. Declining numbers in these roles that have historically served as steppingstones for early careers talent could have significant impact on early careers employees and employers. 

Impact on Early Careers Programmes 

The decline in these traditional entry-level roles presents significant challenges for early careers recruitment strategies: 

  • Shrinking Entry Points: Many traditional entry-level positions for graduates and school leavers are disappearing. This means fewer natural entry points into organisations, requiring companies to create more structured early careers pathways. 
  • Skills Gap Widening: As routine tasks become automated, the skills gap between education and employment is growing. Entry-level roles increasingly require more advanced technical skills and digital literacy from day one. 
  • Higher Expectations for Early Talent: With fewer administrative or process-driven roles available, early careers talent is expected to add value more quickly, often needing to demonstrate complex problem-solving and critical thinking skills immediately. 
  • Reimagining Work Experience: Companies must rethink work experience, internships and placement years to provide meaningful exposure to emerging technologies and future-focused skills that automation cannot easily replace. 
  • Increased Competition: As traditional entry points decrease, competition for remaining early careers opportunities intensifies, making employer branding and candidate experience more critical than ever. 

To address these challenges, early careers programmes must evolve. Talent acquisition leaders should consider creating rotational experiences that expose emerging talent to a variety of business functions, developing accelerated digital upskilling programmes, and establishing mentorship opportunities that help bridge the experience gap. 

Jobs That Will Significantly Change for Early Careers Talent 

According to McKinsey Global Institute, at least 30% of work activities that could be automated for about 60% of occupations. Rather than complete displacement, many entry-level and early career roles will undergo significant transformation. 

  • Junior Healthcare Professionals: The integration of telemedicine, AI diagnostics, and wearable health technology are changing how healthcare is delivered. Early careers talent will need to be comfortable with digital patient management systems and telehealth platforms from day one.  
  • Teachers and Educators: The rise of online education, virtual classrooms, and AI-driven personalised learning experiences are transforming teaching. New educators will need to be proficient in digital tools and platforms, incorporating technology into their teaching methods and focusing on facilitating learning rather than just delivering knowledge. 
  • Manufacturing and Production Workers: Technological advancements in AI, robotics, and automation will drive both job creation and decline, with manufacturing roles evolving to focus more on overseeing and maintaining automated systems. Early careers talent in this sector will need skills in robotics, programming and systems management rather than traditional manufacturing processes. 
  • Financial Graduates: AI and advanced analytics will handle much of the data processing and routine analysis that junior finance professionals typically managed. Early careers talent will need to focus on interpreting data and providing strategic insights rather than data gathering. The World Economic Forum notes that Fintech Engineers are among the fastest-growing jobs in percentage terms, representing a shift in early financial careers. 
  • Supply Chain Coordinators: With the rapid expansion of e-commerce, warehousing jobs have grown 61% in the last decade. At warehouses, depots, and logistics centres throughout the supply chain, there is a growing need for human workers with the skillsets necessary to manage a more complex, interconnected and tech-enabled supply chain.  

These changes highlight the increasing importance of digital literacy, adaptability and continuous learning for early careers talent. The traditional learning curve for new graduates is getting steeper, with expectations to contribute meaningfully to technology-driven processes from the beginning of their careers. 

Emerging Early Career Opportunities 

Much as technologies of the past have done, automation will create new entry-level occupations that do not exist today. Here are some promising examples of future job opportunities for early careers talent: 

  • AI and Machine Learning Specialists: According to the World Economic Forum, AI and Machine Learning Specialists are among the fastest-growing roles. Early careers talent looking to enter these professions need a strong background in computer science, programming, statistics and data analysis. Companies are increasingly creating graduate pathways specifically for these roles. 
  • Cybersecurity Analysts: The World Economic Forum ranks networks and cybersecurity among the top three fastest-growing skills. Entry-level roles in this field are expanding as organisations build security teams to protect expanding digital infrastructure. Early careers talent should focus on network security, ethical hacking, risk management and security compliance. 
  • Sustainability and Environmental Specialists: With 47% of employers expecting climate-change mitigation to transform their business in the next five years, organisations are creating early careers paths in sustainability. Entry-level roles supporting renewable energy engineers and environmental specialists represent growing opportunities for graduates with relevant knowledge. 
  • Data Analysts and Data Scientists: Big Data Specialists are among the fastest-growing jobs in percentage terms. Early careers programmes in this area are expanding rapidly, seeking talent with skills in data mining, statistical analysis, programming and data visualisation. 
  • Remote Work Support Specialists: According to the World Economic Forum, 83% of employers plan to provide more opportunities to work remotely, creating significant demand for professionals who can support distributed workforces. These roles represent new entry points for early careers talent with strong organisational skills and digital communication tools proficiency. 
  • Health and Wellness Coaches: Supporting employee health and well-being is becoming a strategic priority, with 64% of employers identifying it as key for talent attraction. Early careers talent with knowledge in nutrition, fitness, mental health awareness and coaching may find entry-level opportunities across sectors. 
  • Robotics Engineers: With 58% of employers expecting robotics to transform their business by 2030, early careers pathways are emerging for talent with skills in mechanical engineering, electronics, and programming. Graduate schemes specifically focused on automation and robotics are becoming more common. 
  • Virtual Reality (VR) and Augmented Reality (AR) Developers: LinkedIn data shows Game Designers and Game Developers grew by 58% and 40% respectively as the UK games sector hit record size during the pandemic. New entry-level positions for those with skills in 3D modelling, design and user experience are emerging. These roles often don’t require extensive experience, making them accessible to recent graduates. 
  • Sustainable Agriculture Technicians: The focus on climate change adaptation is driving innovation in food production systems, creating entry-level roles in agricultural technology. These positions offer opportunities for graduates interested in agricultural science, hydroponics, and sustainable practices.  
  • Blockchain Developers: Financial institutions and technology companies are developing entry-level pathways for those with knowledge of blockchain technologies. Early understanding of cryptography, programming, and distributed ledger technology can position graduates for these emerging roles. 
  • Drone Operators and Technicians: Industries from construction to energy are creating new positions to support drone operations, data collection and analysis. These roles provide early career opportunities in a growing field without requiring extensive experience. 
  • Genomic Counsellors: The growth in healthcare specialisations will continue to evolve as healthcare becomes more technology driven. Genetics, biology, and ethics will be areas of entry for early careers talent. 

For early careers programmes, these emerging roles represent opportunities to create specialised graduate pathways that attract top talent in competitive fields. Talent acquisition leaders should consider developing targeted recruitment campaigns that highlight these future-focused opportunities to differentiate their employer brand. 

Essential Skills for Early Careers Success 

As occupations evolve alongside increasingly capable machines, early careers talent will need to develop a range of skills that may not be emphasised in traditional education. For talent acquisition leaders, understanding these skills is crucial for designing effective assessment and development programmes: 

  • Digital Literacy: Beyond basic computer skills, early careers talent needs a strong understanding of digital tools, platforms, and concepts. The WEF report identifies AI and big data as the top fastest-growing skills, followed by networks and cybersecurity. Early careers programmes should incorporate digital assessments and training from day one. 
  • Critical Thinking and Problem-Solving: With routine tasks automated, analytical thinking remains the most sought-after core skill among employers, with seven out of 10 companies considering it essential. Assessment centres and selection processes should prioritise these capabilities over technical knowledge that can be taught. 
  • Adaptability and Lifelong Learning: The WEF report highlights that workers can expect 39% of their existing skill sets to become outdated by 2030. Early careers talent with demonstrated learning agility and curiosity will be better positioned to evolve with their roles. Graduate programmes should emphasise continuous development rather than fixed skill sets. 
  • Emotional Intelligence: As automation increases, uniquely human skills such as empathy, communication, and teamwork become more valuable. The WEF identifies resilience, flexibility, and leadership as among the most sought-after core skills. Early careers development should focus on these interpersonal capabilities alongside technical training. 
  • Environmental Awareness: Understanding sustainability issues is increasingly important across sectors. Environmental stewardship has entered the list of top 10 fastest-growing skills for the first time, driven by climate-change mitigation trends. Early careers programmes should incorporate sustainability awareness regardless of function. 

For talent acquisition leaders, these skill requirements necessitate a shift in assessment approaches. Moving away from traditional competency frameworks toward evaluating learning potential, adaptability, and critical thinking will be essential for identifying successful early careers talent. 

Reshaping Education & Early Careers Development 

McKinsey’s research suggests that by 2030, 75 million to 375 million workers globally will need to switch occupational categories. This has profound implications for how organisations approach early careers development and partner with educational institutions: 

  • STEM Subjects: Science, Technology, Engineering, and Mathematics subjects provide the foundation for many future roles. Early careers programmes should consider developing partnerships with universities to influence curriculum design and create clear pathways from STEM degrees into organisations. 
  • Interdisciplinary Approaches: LinkedIn data shows high demand for roles requiring a mix of technical and human skills. Graduate schemes that rotate early careers talent through both technical and commercial functions can develop this valuable blend of capabilities. 
  • Environmental Focus: With sustainability becoming business-critical, early careers programmes should incorporate green skills development regardless of function. This could include sustainability projects, environmental impact assessments, or dedicated learning modules. 
  • Ethics Understanding: As technology raises complex questions, early careers talent needs to understand ethical implications of business decisions. Development programmes should include ethical case studies and discussions, particularly for those working with advanced technologies. 
  • Accelerated Digital Upskilling: Rather than assuming tech and digital skills will develop over time, organisations should front-load technical training in early careers programmes to enable faster productivity and contribution. 

For talent acquisition leaders, this means reimagining traditional graduate development approaches. Annual intake models may give way to more frequent, specialised recruitment aligned to emerging skill needs. Development pathways will need to become more personalised, with greater emphasis on continuous learning rather than prescribed programmes. 

Preparing Emerging Talent for the Future 

The landscape for early careers talent is changing dramatically. Traditional entry-level roles are disappearing or transforming, while entirely new career paths are emerging. For talent acquisition leaders, this presents both challenges and opportunities to reimagine how organisations attract, develop and retain emerging talent. 

Success in this evolving environment requires a fundamental shift in approach—moving from standardised graduate programmes toward more agile, personalised development journeys that emphasise continuous learning and adaptability. Organisations that create clear pathways into emerging fields, develop innovative assessment approaches, and build strong educational partnerships will gain significant competitive advantage in the talent market. 

For the next generation entering the workforce, including our children, these changes promise exciting opportunities to build careers that may look very different from those that came before—careers that may not even exist yet. Our role as talent acquisition leaders is to help them navigate this uncertainty, providing early careers programmes that prepare both emerging talent and our organisations for a rapidly changing future. 

When it comes to advising my kids on their future and the subjects they want to follow, it’s not straightforward. But as my Auntie once told me, you’ll be surprised just how much you will learn from your children. Kids are curious, and they aren’t stuck in historical thinking and norms. Our job is to guide them and encourage them to stay curious as we watch the world change! 

Digital Sourcing Strategy and Centralization Reduced Time-to-Hire by 20%

Posted on by akessler
Digital Sourcing Strategy and Centralization Reduced Time-to-Hire by 20%

Retail RPO

Digital Sourcing Strategy and Centralization Reduced Time-to-Hire by 20%

A leading retailer needed to remake its application process, which was long and difficult for candidates. PeopleScout implemented a shortened, mobile-first application process and expanded the client’s sourcing strategy.

6,800 annual hires
85 % application conversion rate, up from 35%
20 % reduction in time-to-hirereduction in time-to-hire

Situation

A leading retailer engaged with PeopleScout to improve their application process. Despite having a well-known and well-loved consumer brand, the retailer relied on job boards to bring in candidates. The client’s application took 30 minutes to complete, and could not be completed on a mobile device, alienating or inconveniencing many job candidates.

The client knew it was losing a large portion of applicants because of its cumbersome application process. To apply, candidates needed access to a computer to fill out a 30-question application that took half an hour to complete—even for part-time positions.

The client engaged with PeopleScout, looking for a partner with technology and candidate experience expertise to remake the entire recruitment process in order to place the candidate at the center.

Solution

Expanded Sourcing Strategy

PeopleScout worked with the client to carefully craft an expanded sourcing strategy, including targeted digital recruitment marketing centered on attracting, engaging and converting candidates in online spaces. The strategy was focused on people who have an affinity for the client’s brand but may not be actively looking on job boards. Then, PeopleScout was able to drive those candidates to a quick, easy mobile apply process.

Mobile-first Apply

PeopleScout developed a mobile-first application designed to work easily through a smartphone and reduce candidate fall out. The new application is completed by all candidates, regardless of role.

Shortened Application

The new application includes just 11 questions on one page and takes less than eight minutes to complete. The client worked with PeopleScout to reduce the amount of information asked from candidates during the application stage in order to streamline the process.

Results

Half of Candidates Now Apply on Mobile

Nearly two-thirds (65.9%) of all candidates applying to this client now apply through a mobile device. Before working with PeopleScout, the client was excluding or at the very least inconveniencing a large portion of its talent pipeline.

Application Time Reduced From 30 Minutes to Less Than Eight

Applicants can consistently complete the application in eight minutes or less, with some candidates able to complete it in as little as six minutes.

Application Conversion Rate

The application conversion rate rose to 85% with the new shortened mobile application process. The rate for a traditional application is around 35%.

Broadened Talent Pipeline, Improved Candidate Quality and Shortened Time to Hire

The client no longer relies solely on job boards to build their pipeline and relies on a variety of sourcing strategies. This led to hiring of quality candidates, improving the slate-to-hire to one candidate hired for every 1.3 presented and shortened time-to-hire by more than 20%.

At a Glance

  • COMPANY
    Leading retailer
  • PEOPLESCOUT SOLUTIONS
    Recruitment Process Outsourcing, Affinix
  • ANNUAL HIRES
    6,800

5 Signs It’s Time to Change Your RPO Provider 

Posted on by akessler

The global recruitment process outsourcing (RPO) market continues to grow as organizations seek more sophisticated talent acquisition solutions. But not all RPO partnerships deliver equal value. For experienced RPO buyers, recognizing when it’s time for a change can mean the difference between stagnation and transformational talent acquisition results.  

As the talent landscape becomes increasingly complex and competitive, organizations need partners who can not only execute on day-to-day recruitment needs but also drive strategic workforce innovation. The cost of staying with an underperforming provider extends far beyond missed hiring targets—it can impact market competitiveness, growth potential and bottom-line results. 

Here are five critical signs that indicate it’s time to find a new RPO partner: 

Sign #1: Underperformance in Core Metrics 

The most compelling reason to seek a new RPO provider is consistent underperformance in fundamental recruitment metrics. Too often we hear from employers about experiences they’ve had with other providers in which one thing was said during the sales pitch only to have the stakes change once the ink was dry. What begins as promises of transformative results often devolves into missed targets and shifting explanations. When core metrics consistently fall short, it signals a fundamental misalignment between provider capabilities and organizational needs. 

What to look for: 

  • Declining metrics in time-to-hire 
  • Rising early-stage turnover rates indicating poor candidate quality or fit 
  • Poor interview-to-hire ratios that waste hiring manager time and resources 
  • Decreasing hiring manager satisfaction scores and feedback about candidate quality 
  • Inconsistent reporting or attempts to redefine success metrics after implementation 

One retail organization discovered the impact of performance-guaranteed RPO when they switched providers to partner with PeopleScout. Through our partnership they experienced a two-day reduction in time-to-hire and improved sales performance by 7%, generating $3 million in cost savings through reduced vacancy costs and an additional $170 million in annual revenue. 

We’re offering organizations that switch their RPO engagement to PeopleScout guaranteed performance outcomes. Book your complimentary benchmarking session today to see how we stack up against your current provider. 

Learn More

Sign #2: Inflexible Cost Structures 

Many RPO providers rely on hybrid pricing models combining monthly management fees with cost-per-hire charges. This rigid structure can lead to inefficiencies and hidden costs. Organizations often find themselves paying premium rates during hiring slowdowns while still facing surcharges during peak periods.  

Red flags to watch for: 

  • High fixed monthly fees that don’t adjust with hiring volume 
  • Lack of transparency in invoicing 
  • Unexpected line-item charges that inflate total costs 
  • Fee structures disconnected from performance metrics 

PeopleScout offers truly variable cost structures with performance-based pricing—you only pay for actual hires. This ensures your recruitment costs scale naturally with your hiring demands, supported by transparent communication about any potential charges outside the standard agreement. 

The true value of an RPO partnership extends beyond the base program cost. Consider the financial impact of reducing time-to-hire by four days or decreasing early-stage turnover by 20%. Our experienced team works directly with clients to calculate potential ROI based on specific performance improvements. In some cases, we have even engaged our finance department to collaborate with clients in establishing concrete valuations of enhanced recruitment performance, ensuring you understand the full financial picture of your investment. 

Sign #3: Lack of Process and Technology Innovation 

In today’s digital-first recruitment landscape, outdated processes and technology can severely impact your ability to attract and secure top talent. Some providers undergo frequent operational changes or internal restructuring that limit their ability to invest in innovation. 

If you feel like you’ve been forced into cookie-cutter processes that don’t support your unique needs, it’s time for a change. 

Watch for these signs: 

  • Limited automation in candidate processing 
  • Poor candidate experience 
  • Basic reporting capabilities 
  • Lack of AI and machine learning integration 
  • Minimal investment in proprietary technology 

Affinix®, our proprietary total talent suite of AI-powered recruiting and reporting tools unites talent acquisition technology, automation and predictive analytics with candidate experience at the core. With a modular approach, our client can mix and match specific tools that align with their unique talent needs and enhance their existing tech ecosystem. Because it’s our proprietary technology, every feature of Affinix is shaped by our clients’ real-world recruitment challenges and designed to deliver tangible business impact. Recent advancements to Affinix, including more AI-powered capabilities, more flexible deployment options and greater insights, means we elevate our clients’ connection to top talent while helping them be more agile and resilient.  

Sign #4: Understaffed Delivery Teams 

The foundation of successful RPO programs lies in having adequate recruitment teams in place. We work with many clients who have worked with other RPO providers who ended up frustrated by chronically understaffed programs that can’t meet hiring demands. Some providers spread their recruiters thin across too many clients, compromising service quality and results. 

Warning signs include: 

  • Consistently missed hiring targets 
  • Slow response times to hiring managers 
  • Inability to handle volume spikes 
  • Sudden changes in team size without notice
  • High recruiter turnover 

Every PeopleScout client has a dedicated delivery team with appropriate bench strength, especially during critical periods like program implementation and peak hiring periods. Because PeopleScout recruiters, sourcers and program coordinators are only assigned to one client, our clients actually get to know their PeopleScout team. If we need to make changes, due to a drop in requisitions, for example, we do so in consultation with you to ensure you receive consistent service delivery and the results you’re expecting. 

Sign #5: Lack of Specialized Expertise 

Today’s complex hiring environments demand specialized expertise that goes far beyond basic staffing capabilities. Organizations need partners who understand the nuances of different industries, job functions and geographical markets. Top providers invest heavily in developing deep industry knowledge and maintain transparency about their team composition and specializations. 

Moreover, modern RPO providers should offer comprehensive talent advisory services to help organizations develop forward-looking talent strategies, maximize tech investments, optimize their employer brand and navigate evolving market conditions. This strategic guidance is crucial for creating a resilient workforce.  

Red flags to watch for: 

  • Generalist recruiters assigned to highly specialized roles without relevant industry experience 
  • Limited understanding of industry-specific requirements and compliance standards 
  • Superficial market intelligence and competitor insights 
  • Gaps in understanding regional hiring practices and cultural nuances 
  • Outsourced or insufficient employer brand and recruitment marketing capabilities 

PeopleScout stands apart through our global delivery centers and extensive network of talent experts, offering unmatched scalability for professional, specialist, volume and contingent hiring needs across all sectors. Plus, with one of the industry’s largest in-house talent advisory teams, we serve as a true strategic partner in talent acquisition. 

As part of TrueBlue, we’re able to provide our clients access to comprehensive talent solutions including healthcare staffing, contingent workforce management, on-site industrial staffing and commercial driver services. This breadth of expertise ensures we can address the full spectrum of our clients’ workforce needs. 

Making the Decision to Switch 

Evaluating a potential RPO provider change requires careful consideration of both current pain points and future needs. Look for providers who offer: 

  • Performance guarantees backed by financial commitments 
  • Variable cost structures aligned with results 
  • Proven long-term client partnerships  
  • Strong NPS scores and client satisfaction metrics 
  • Modern technology and process innovation 
  • Transparent team resourcing and communication 

The difference between being a provider and a true partner lies in the whole approach to service. For over 30 years, PeopleScout has built our services on integrity. We believe in keeping promises. We believe that listening creates a better experience and leads to better outcomes. We’re not perfect, but if we mess up, we make it right. 

We’re proud and humbled to say that this philosophy has led to some of the most enduring client relationships in the talent acquisition space. While the RPO industry average client tenure is approximately three years, PeopleScout partnerships extend well beyond that benchmark—averaging over seven years, with an exceptional NPS score of 84. These metrics reflect our consistent ability to deliver value and drive transformation. 

Remember: the cost of maintaining an underperforming partnership far outweighs the temporary challenges of transition. With strategic planning and the right partner, changing providers can revolutionize your talent acquisition capabilities and deliver lasting business impact.