How to Incorporate Employee Advocacy into Your Recruitment Marketing Strategy

In the competition for talent, traditional recruitment marketing tactics are losing their edge. Job seekers have become increasingly skeptical of polished corporate messaging, with 92% of candidates trusting employee recommendations over traditional advertising, according to Nielson. The solution? Implementing employee advocacy in recruitment marketing creates compelling, trust-building campaigns that resonate with top talent.

Why Employee Advocacy Should Be Central to Your Recruitment Marketing

Employee advocacy transforms your recruitment marketing from corporate speak into authentic storytelling. A strong employee advocacy program doesn’t just amplify your employer brand—it lends it credibility. When your employees become brand ambassadors, they extend your recruitment marketing reach exponentially, tapping into their personal networks and professional communities with messages that carry genuine credibility.

When a software engineer shares their firsthand experience working on innovative projects, it carries far more weight than a corporate blog post touting “cutting-edge technology.” And in the competition for top talent, authenticity can be one of your biggest advantages.

Building Your Employee Advocacy Marketing Foundation

Audit Your Current Culture and Messaging

Before launching employee advocacy in recruitment, assess whether your workplace culture can authentically support the marketing messages you want to promote. Your advocacy marketing will only be as strong as the employee experience behind it.

Key culture elements that support effective advocacy marketing:

  • Clear mission and values that employees genuinely connect with
  • Recognition programs that create positive employee experiences worth sharing
  • Transparent leadership communication that builds trust
  • Inclusive practices that ensure diverse voices in your marketing
  • Work-life balance support that employees want to recommend to others

When employees believe in your mission and feel valued for their contributions, they’re more likely to become powerful advocates.

Identify Your Marketing Champions

Not everyone will raise their hand to be an advocate—and that’s okay. Focus instead on finding your “natural evangelists”—those already speaking positively about your organization in person and online.

High-impact advocate profiles:

  • Social Media Influencers: Employees with strong LinkedIn presence or industry following
  • Content Creators: Natural storytellers who can produce blog posts, videos or social content
  • Event Ambassadors: Charismatic representatives for career fairs, industry conferences and networking events
  • Referral Marketers: Well-connected employees who can tap personal networks
  • Thought Leaders: Subject matter experts who can build brand authority through industry insights

Develop Authentic Storytelling Campaigns

The best recruitment content doesn’t feel like recruitment at all—it simply tells the human stories behind the brand, offering candidates an authentic glimpse into life at your organization. Instead of vague claims about a “great culture,” show what your culture actually looks like. Share a day-in-the-life perspective of employees across different roles, illustrating how they spend their time, the challenges they tackle and the people they collaborate with. Dive into career journey narratives that highlight real growth—how someone started in an entry-level role and advanced to a leadership position, and what opportunities, mentorship or stretch projects helped them get there.

You can also give candidates a peek behind the curtain with casual glimpses of team celebrations, brainstorming sessions or community involvement. These moments help humanize your brand and build a sense of connection. And don’t overlook stories of perseverance—featuring how employees overcame obstacles, contributed to meaningful projects, or reached major milestones can showcase your organization’s commitment to employee success.

Choose Marketing Channels That Maximize Reach

Bringing these stories to life requires a format mix that feels natural to your employees and engaging to your audience. Short, candid video testimonials are especially powerful on social media, allowing employees to speak directly to camera in their own words. Social media takeovers—where an employee shares their experiences throughout the day on Instagram or LinkedIn—can offer unfiltered insights while boosting visibility and reach.

Project-based content, such as showcasing a cross-functional team tackling a real business challenge, puts your values of collaboration and innovation on full display. And don’t forget professional development moments—whether attending a conference, completing a certification or leading a lunch-and-learn, these snapshots reinforce your investment in growth and learning.

4-Step Implementation Strategy for Employee Advocacy in Recruitment Marketing

1. Establish Your Advocacy Marketing Framework

Before launching your advocacy program, set a strong foundation with a structure that encourages participation while respecting employee comfort levels. Start by making participation voluntary—advocacy should be authentic, not obligatory. Provide employees with talking points, content ideas and technical support to help them share their experiences confidently, without scripting their voices. A streamlined approval process can ensure brand consistency while preserving the genuine perspectives that make advocacy so effective. Finally, consider offering optional training on social media best practices and personal branding to help employees feel prepared and empowered.

2. Incentivize and Recognize Recruitment Marketing Contributors

The most effective advocacy programs celebrate employee contributions in meaningful ways. Go beyond transactional rewards and focus on recognition that supports professional growth. Featuring advocates in company communications, leadership presentations or internal awards can reinforce how much you value their efforts. You may even consider advocacy contributions in performance reviews and career development discussions.

Provide flexible ways to participate—some employees may prefer creating social content, while others may shine as interview panelists, mentors or referral champions. The key is meeting advocates where they are and acknowledging their impact.

3. Amplify and Scale Your Marketing Reach

Once you’ve built your foundation, it’s time to expand your program’s visibility. Encourage employees to engage with and share company content on platforms like LinkedIn, where professional voices carry extra weight. Provide resources to help them optimize their profiles and position themselves as brand ambassadors.

Tie advocacy to your referral program for an added incentive, and consider organizing employee-led features to keep content fresh and engaging. The goal is to create a flywheel of content, visibility and engagement powered by real employee stories.

4. Measure Marketing ROI and Optimize

To ensure long-term success, regularly track how your advocacy efforts impact your recruitment marketing outcomes. Monitor social media metrics such as reach, engagement, hashtag usage and follower growth driven by employee content. On the recruitment side, assess application quality, referral success rates, time-to-hire improvements and cost savings.

Don’t stop at the numbers—gather employee feedback to understand what’s working, what could be improved and how they’d like to participate going forward. This feedback loop ensures your program stays authentic, relevant and aligned with both employee and business goals.

The Future of Employee Advocacy in Recruitment Marketing

With recruitment increasingly digital and candidates becoming more discerning, employee advocacy will become essential to recruitment marketing strategy differentiation. Organizations that successfully integrate authentic employee voices into their recruitment marketing don’t just fill positions—they build talent communities and bring your employer brand to life.

The most effective programs seamlessly blend employee authenticity with strategic marketing objectives, creating campaigns that feel genuine while driving measurable business results. When your employees become passionate brand ambassadors, they transform your recruitment marketing from promotion to inspiration, attracting candidates who don’t just want jobs—they want to join a mission.

In the age of AI and automation, human stories become your most powerful marketing differentiator. Employee advocacy in recruitment marketing ensures you remain both scalable and authentically human.

What is Employer Branding? And Why It’s Talent Acquisition’s Secret Weapon

Attracting and retaining top talent goes beyond offering a good salary. Candidates are looking for more than just a job; they’re seeking a purpose, a positive culture, and a company that aligns with their values. This is where employer branding comes in. But what is employer branding, exactly? 

Simply put, the employer branding definition is your company’s reputation as an employer—the unique identity you present to both your current employees and prospective hires. It’s an individual’s perceptions and lived experiences of what it’s like to work for your organization. Think of it as your company’s promise to its employees—what it’s like to work for you, the values you uphold and the employee experience you provide. 

👉 Get Your Essential Guide to Employer Branding. 

What are the Benefits of Employer Branding? 

Understanding what employer branding is is just the first step. The real question is, why should you invest in it? The benefits of a strong employer branding strategy are multifaceted and directly impact your organization’s bottom line: 

  • Attract Top Talent: A strong employer brand makes your company more appealing to highly skilled individuals. When candidates perceive your organization as a desirable place to work, you naturally attract a larger and more qualified talent pool. This significantly reduces time-to-hire and the cost of recruitment. 
  • Reduce Recruitment Costs: With a positive reputation, you’ll spend less on advertising and external recruitment agencies. Candidates will be actively seeking you out, rather than the other way around. This improved candidate experience leads to more efficient hiring. 
  • Boost Employee Engagement and Productivity: A strong employer brand fosters a sense of belonging and pride among your existing workforce. Engaged employees are more productive, innovative, and committed to the company’s goals. This contributes to a healthier and more dynamic workplace culture. 
  • Improve Employee Retention: Employer branding isn’t just about attracting new hires; it’s also about keeping your current ones happy. A positive employer brand reinforces employee loyalty and satisfaction, reducing turnover rates. When employees feel valued and proud of where they work, they’re less likely to look elsewhere. 
  • Enhance Business Reputation: Your reputation as an employer directly impacts your overall business reputation. Companies known for their excellent employer brand are often perceived as more trustworthy and successful in the market, attracting not only talent but also customers and investors. 
what is employer branding

What is an Employer Value Proposition (EVP)? 

Integral to understanding what an employer brand is is grasping the concept of an Employer Value Proposition (EVP). Your EVP is the heart of your employer brand. 

The employee value proposition (EVP) is a clear articulation of why your target talent should work for your company over competitors. It captures the essence of your uniqueness as an employer, the “give and get” between you and your employees. 

Once defined, this proposition is a powerful tool and the foundation of any employer brand management strategy. We think of the EVP as a guiding “north star” for all employer brand activities. 

A well-defined EVP and employer brand encompasses: 

  • Compensation & Benefits: Base salary, bonuses, health insurance coverage, retirement plans and paid time off. 
  • Career Pathways & Development: Opportunities for learning, growth, promotions and skill development. 
  • Work Environment: Company culture, team dynamics, work-life balance, flexibility and physical workspace. 
  • Company Culture: Values, mission, leadership style, recognition programs and a sense of community. 
  • Impact & Purpose: The meaningfulness of the work, the company’s societal contributions and how individual roles contribute to the bigger picture. 

Your EVP defines what makes your company a unique and desirable place to work. It’s what you promise to your employees, and effectively communicating this promise is the cornerstone of a strong employer branding strategy. 

how to improve employer branding

Key Components of a Winning Employer Brand Strategy 

In addition to defining your EVP, developing a robust employer branding strategy involves several crucial elements. The Outthink Index by PeopleScout evaluates employer brand across nine segments:  

Employee Experience 

Modern employees seek comprehensive support beyond salary, including professional growth, well-being, and alignment with personal values. Your employer brand should showcase flexible work policies, benefits, diversity initiatives, career development opportunities and work-life balance on their career pages and candidate touchpoints. 

Content Strategy 

Content serves as the primary vehicle for telling your employer brand story through various formats like social media, videos, testimonials and digital experiences. Effective content should provide authentic insights, demonstrate company values in action, create emotional connections with candidates and establish credibility while differentiating from competitors. 

Social Media Presence 

With the majority of job seekers using social media in their search, these platforms are critical for a strong employer brand. The Outthink Index evaluates social media strategy through three dimensions: Reach (consistent posting and employee advocacy), Authority (thought leadership and industry expertise), and Impact (meaningful metrics like engagement rates and candidate conversion). 

Search Optimization 

SEO is crucial for employer branding since hundreds of millions of job searches occur monthly through search engines. Organizations must optimize job postings and career sites with strategic keywords, ensure mobile-friendliness, integrate with relevant job boards, and create easy-to-navigate career sites to appear in top search results. 

User Experience 

User experience (UX) encompasses every digital touchpoint in a candidate’s journey from discovery to application completion, serving as a virtual window into workplace environment. Critical UX elements include mobile-first design, intuitive navigation, fast loading times, accessible content, and seamless integration across platforms to prevent losing potential applicants. 

Candidate Experience 

The candidate experience serves as the most authentic advertisement for your employer brand, with every interaction showcasing organizational values and culture. Key elements include clear job descriptions, transparent processes, regular communication, constructive feedback, and streamlined interviews, especially since candidates could share negative experiences online. 

employer brand strategy

How to Improve Employer Branding 

So, you understand what employer branding is and why it’s importance. Now it’s time to ask how to improve employer brand? Here are actionable steps: 

  • Benchmark Your Employer Brand: Use the Outthink Index to see how your current employer brand stacks up against other organizations in your industry. The Outthink Index is an interactive tool that lets you compare your employer brand across critical touchpoints—from social presence to candidate experience and employee engagement. It’s the perfect starting point to identify opportunities to enhance your employer brand. Contact us to receive your custom Outthink Index report. 
  • Conduct an Audit: Start by gathering feedback from your current employees. Use surveys, focus groups, and exit interviews to understand their perceptions of working at your company. What are their pain points? What do they love? This internal perspective is invaluable for shaping your employer brand messaging. 
  • Craft Your Story: Authenticity is key. Share compelling stories about your company culture, employee successes, and the impact your organization makes. Utilize various channels like your career site, social media, employee testimonials and blog posts to showcase your employer brand messaging. 
  • Engage on Social Media: Use platforms like LinkedIn, Instagram, and even TikTok to showcase your company culture. Share behind-the-scenes glimpses, employee spotlights and company events. Respond to comments and engage with your audience. 
  • Leverage Employee Advocacy: Your current employees are your best brand ambassadors. Encourage them to share their experiences and become advocates for your company. Employee generated content (EGC) is incredibly powerful and believable because genuine testimonials are far more impactful than corporate messaging. 
  • Optimize Your Online Presence: Your career website is often the first point of contact for potential hires. Ensure it’s informative, engaging and reflective of your employer brand. Maintain an active and positive presence on professional networking sites and social media platforms. 
  • Measure and Adapt: Employer branding is an ongoing process. Regularly assess the effectiveness of your strategy through surveys, feedback and key recruitment metrics. Be prepared to adapt and evolve your approach based on insights and changing market trends. 

Employer Brand & RPO: A Strategic Partnership 

When seeking to build or enhance your employer brand, considering a partnership with a Recruitment Process Outsourcing (RPO) provider that specializes in employer branding can be a highly advantageous move. An RPO is more than just a staffing agency; it’s a strategic partnership where an external provider manages all or part of your recruitment functions. 

An RPO with extensive employer brand expertise integrates employer brand strategy directly into the hiring workflow, ensuring consistency and effectiveness from the very first candidate touchpoint. This holistic approach ensures that your employer brand isn’t just a marketing exercise but is woven into every aspect of your talent acquisition process. 

👉 Learn more about PeopleScout Talent Advisory solutions. 

RPO + Employer Brand Agency: PeopleScout Offers the Best of Both 

While an employer branding agency can offer valuable creative and strategic guidance, an RPO partner with inherent employer branding capabilities provides a deeper, more integrated solution. PeopleScout offers the best of both with one of the largest in-house talent advisory teams in the industry.  

  • Holistic Integration: As both employer brand agency and RPO, we deliver an employer brand strategy or campaign and then implement it throughout the recruitment process daily. This means your employer brand isn’t just designed; it’s actively lived and reinforced through every candidate interaction, from initial outreach to onboarding. Our recruitment delivery teams ensure your EVP is reflected in job descriptions, interview processes and candidate communications. 
  • Real-Time Data & Iteration: We are constantly engaged in the recruitment market, gaining real-time access to data on candidate perceptions, response rates and market trends. This allows us to gather immediate feedback and make iterative adjustments to your employer branding strategy, ensuring it remains effective and responsive to the talent market. Other agencies might provide periodic reports, but we offer continuous optimization. 
  • Efficiency & Cost-Effectiveness: By offering both RPO and talent advisory solutions, PeopleScout can offer significant cost savings compared to building an internal team or managing multiple external vendors (like an agency for branding and another for recruitment execution). The integration of employer branding within our core service streamlines the entire process. 
  • Scalability & Agility: Our RPO solutions offer flexibility to scale recruitment efforts up or down quickly, adapting to your changing hiring needs. This includes scaling employer branding activities in parallel. Leveraging a separate employer brand agency might require new contracts or project scopes for increased demand, whereas we can embed it in our operational flow. 
  • Accountability for Recruitment Outcomes: Ultimately, an RPO is accountable for filling your open roles. With our extensive expertise in employer branding, we directly link brand strength to recruitment success metrics (e.g., time-to-hire, quality of hire, cost-per-hire). An employer branding agency’s accountability typically ends with the delivery of brand assets or a campaign.

By choosing an RPO with robust employer branding capabilities, you gain a strategic partner that not only understands what employer branding is but actively embeds it into every step of your talent acquisition lifecycle, leading to superior hiring outcomes and a more compelling presence in the talent market. 

The Future of Work and Employer Branding 

As the world of work continues to evolve, so too does the importance of employer branding. Companies that invest in clearly defining and promoting their employer brand will be the ones that thrive. By answering the question “What is an employer brand?” and committing to a thoughtful, authentic strategy, your organization can build a magnetic reputation that attracts, engages, and retains the talent essential for future success. 

How to Improve Employer Brand: Digital-First Strategies for Modern Recruitment 

Understanding how to improve employer brand has become a critical business imperative. Skills shortages persist across industries, and employers face unprecedented competition for the best workers. To succeed in attracting top candidates and retaining talent, organizations must move beyond traditional recruitment strategies and focus on building a compelling employer brand that resonates with their target workforce. 

👉 What is Employer Branding?

Your employer brand represents the public perception of what it’s like to work for your organization—it’s what job seekers, employees, and the broader market think about when your company’s name is mentioned. A strong employer brand enables organizations to attract the right talent, improve retention rates, and significantly reduce recruitment costs. However, knowing how to improve an employer brand requires a strategic, multi-faceted approach that addresses every touchpoint in the candidate experience. 

How to Improve Employer Brand: 5 Essential Strategies That Work 

1. Conduct Regular Employer Brand Audits

Conducting a comprehensive employer brand audit is fundamental to understanding your current market position and identifying gaps between your intended brand message and actual candidate perceptions. This strategic assessment reveals how your organization is genuinely perceived by both current employees and potential candidates, uncovering discrepancies between internal culture and external reputation that could be hindering recruitment efforts.  

Conduct a competitive analysis to benchmark your employer brand against industry leaders and direct competitors, while also performing a comprehensive digital footprint assessment across all online platforms where your brand appears. While you might know intuitively that your brand needs improvement, but without comparative data, it’s difficult to:  

  • Identify specific areas requiring attention 
  • Prioritize investments for maximum impact
  • Demonstrate ROI to key stakeholders  
  • Track progress over time  
  • Understand how you stack up against competitors  

This is why PeopleScout developed the Outthink Index—a proprietary benchmarking tool designed to provide comprehensive analysis across nine critical components of employer branding. Built by our in-house talent advisory experts and leveraging data from hundreds of employer brands, the Outthink Index provides organizations with precise visibility into how their brand measures up against competitors, highlights specific enhancement opportunities, and ultimately strengthens their capacity to attract and retain exceptional talent. 

👉 Contact us to receive your custom Outthink Index report.  

2. Put Authenticity at the Center of Your Content Strategy

A comprehensive employer brand content strategy requires positioning your organization as both an industry leader and an attractive career destination. This involves creating valuable content that establishes your company as an authority through insights on emerging trends, discussions about future skills requirements, and examples of how you’re solving critical industry challenges. Equally important is developing content focused on career advice, professional development, and employee growth opportunities, which demonstrates your commitment to team members’ success while effectively attracting passive candidates. 

The most powerful employer brand advocacy comes directly from your employees themselves. In today’s climate of corporate skepticism, employee voices carry exceptional credibility—according to the Edelman Trust Barometer, 58% of people trust what employees say about their workplace, making them more valuable than traditional advertising. Employee-generated content through blog posts, social media, and video testimonials provides authentic insights that resonate far more effectively than corporate messaging, highlighting the immense value of building robust employee advocacy programs. 

  • Formalize an Employee Advocacy Program: Identify employee ambassadors and provide them with training, content ideas and official recognition for their efforts.
  • “Day in the Life” Features: Showcase real employees performing their roles in different departments and highlight various career paths within the organization. This provides an honest look at your company culture. 
  • Social Media Takeovers: Allow team members to take over your company’s Instagram Stories or LinkedIn page for a day. This offers a personal and relatable perspective on your workplace. 
  • Highlight Success Stories: Share authentic narratives of career progression, learning opportunities and meaningful projects. This demonstrates growth and impact within your organization. 
  • LinkedIn Engagement: Support employees in building their professional brands on LinkedIn, which naturally promotes your organization as an employer of choice. 
  • Interactive Content: Consider investing in virtual reality experiences for remote office tours or job previews to create an immersive candidate experience that will set you apart. 

3. Invest in Digital Presence Optimization

Effective employer brand management requires active oversight of your digital reputation across all online touchpoints, not just your company website. This means consistently monitoring and managing your presence on review sites, social media platforms and other digital channels where potential candidates might encounter your brand. A proactive approach to online reputation management ensures your employer brand maintains a positive and authentic presence wherever job seekers might research your company. 

Today’s job seekers, particularly Gen Z and millennials, demand seamless digital experiences throughout their entire candidate journey. Your employer brand strategy must prioritize mobile-optimized, digital-first approaches that meet candidates where they spend their time—on social platforms and mobile devices. Creating intuitive, accessible digital touchpoints ensures you can effectively engage with the modern workforce and provide the smooth, tech-forward experience that today’s candidates expect from potential employers. 

  • Proactive Review Strategy: Encourage satisfied employees and successful interns to share honest reviews on Glassdoor and other review sites. Share positive reviews on your career page and social media to amplify good experiences. 
  • Social Media Monitoring: Track social media mentions using tools like Hootsuite, Sprout Social or Google Alerts. 
  • Develop a Response Protocol: Create a process for responding to negative reviews or social media incidents quickly and professionally across all platforms. Consider engaging a reputation management service for severe issues. 
  • Connect Digital Platforms to Your ATS: Implement one-click apply options where possible to boost your conversion. 
  • Create a Frictionless Experience: Use responsive and accessible design for all recruitment-related content and ensure your career pages load quickly on mobile devices. Test your application process regularly on different devices and browsers. 
  • Embrace New Tools: Consider AI-powered chatbots for initial candidate screening and FAQ responses. 

4. Implement Employer Brand Measurement Frameworks

Without measurable data, it’s impossible to know whether your employer brand initiatives are resonating with target audiences or driving meaningful business outcomes. Key metrics to monitor include:  

  • Application-to-hire ratios by source
  • Employee Net Promoter Score (eNPS) 
  • Glassdoor ratings and review sentiment 
  • Social media engagement rates on employer brand content 
  • Time-to-hire for key positions 
  • Employee retention rates by hiring source 

Implementing a comprehensive employer brand measurement system requires establishing baseline metrics, setting regular monitoring schedules and utilizing both quantitative and qualitative data collection methods. This systematic approach enables data-driven decision making and helps justify continued investment in employer brand initiatives while demonstrating clear ROI to leadership. 

  • Leverage Surveys: Start by conducting employee surveys, exit interviews, and candidate experience surveys to gather direct feedback and understand program effectiveness.
  • Conduct Social Listening: There are several tools on the market that let you track mentions, engagement and brand sentiment across social media platforms and review platforms.  
  • Build Analytics Dashboards: Talent technology solutions, like Affinix®, let you create recruitment analytics dashboards that highlight trends and correlate employer brand activities with business outcomes.  
  • Track Industry Trends: Use tools like the Outthink Index to compare your metrics against industry benchmarks and your own historical performance. 

5. Partner with an RPO Provider to Improve Employer Branding 

For talent leaders navigating the complex landscape of employer branding, recruitment process outsourcing (RPO) partners offer a critical external perspective and specialized expertise that can be transformative when it comes to improving your employer brand. 

👉 What is Recruitment Process Outsourcing? 

Organizations often struggle with employer branding because they are too close to their own narrative. Internal teams face significant challenges like: 

  • Institutional blindness to cultural nuances 
  • Limited perspective on candidate perceptions 
  • Difficulty in objective self-assessment 
  • Lack of specialized employer branding expertise 

RPO partners like PeopleScout provide the essential outside lens—a strategic advantage that can reveal hidden opportunities and overcome internal limitations.  

A strategic RPO partner brings: 

  • External objectivity 
  • Specialized employer branding expertise 
  • Advanced research capabilities 
  • Multi-channel communication strategies 
  • Measurable employer brand development 
  • Competitive intelligence 
  • Technological innovation 

👉 Learn more about our Talent Advisory solutions.  

Mastering How to Improve Employer Brand: Your Path Forward 

Employer branding has evolved from a nice-to-have to a business imperative. Organizations that invest in authentic employee advocacy, maintain strong online reputations and create compelling digital experiences will have significant advantages in attracting and retaining top talent. 

Understanding how to improve your employer brand requires authenticity combined with strategic execution. Focus on empowering your existing employees to become genuine advocates, maintain active engagement across digital platforms, and continuously adapt your approach based on data and feedback. The most successful organizations recognize that learning how to improve employer branding is an ongoing process that demands consistent attention and refinement. 

Employer Brand Social Media Strategy: Tactics for Building Your Buzz

Candidates can see and engage with your brand at hundreds of touchpoints before ever seeing a job posting or visiting your career page. Prospective employees research companies extensively through social media, employee reviews and digital content long before they consider applying. With remote and hybrid work now standard, an organization’s digital presence has become the primary way candidates form impressions about company culture and values. While this shift may sound daunting at first, digital recruitment marketing and the rise of social media mean organizations today can spread their message and establish a strong knowledge of their employer brand with prospective candidates—often before those candidates even think about looking for a job. Regardless of the economic climate and whether we’re experiencing talent shortages or market abundance, a strong employer brand social media strategy is imperative to an employer’s recruitment mix.

Building Your Employer Brand Social Media Strategy

Regardless of the platform, simply posting job openings isn’t going to cut it. Instead, think about how you can best show prospects what it’s truly like to work for your organization—whether that means showcasing your hybrid work culture, office environment, or remote team collaboration. In addition to insightful thought leadership, share employee activities, first-person stories, and authentic content that shows candidates how they can contribute and connect to your company in ways beyond their skills.

Let’s look deeper into how you can improve your employer brand social media presence on each of the five major social media channels and how you can utilize each of their unique features to your benefit.

LinkedIn

As the largest professional network, LinkedIn remains unmatched for B2B employer branding. With more than 900 million registered users globally, nearly half of whom are active monthly, it’s the number one platform to reach both passive and active prospective candidates across all experience levels.

Reach more candidates by:

  • Posting career advice and industry insights
  • Encouraging employee advocacy and content sharing
  • Using LinkedIn’s native video and document features
  • Leveraging LinkedIn Stories and newsletters
  • Optimizing your company page with relevant keywords
  • Utilizing LinkedIn Live for virtual events and Q&As

Instagram

With over 2 billion monthly active users, Instagram has become essential for reaching talent and showcasing company culture visually. The platform’s engagement rates consistently outperform other networks, making it ideal for building authentic connections with potential candidates through visual storytelling.

Engage employees and candidates with:

  • Instagram Stories and Reels (the platform’s fastest-growing features)
  • Story highlights for evergreen content
  • Creative feed posts and carousel content
  • Instagram Live sessions
  • IGTV for longer-form content
  • Comments, DMs and interactive stickers
  • Behind-the-scenes content and employee takeovers

TikTok

With over 1 billion monthly active users and the fastest-growing user base among social platforms, TikTok has become crucial for reaching Gen Z and millennial talent. The platform’s algorithm-driven content discovery makes it possible for employer brand content to reach massive audiences organically.

Capture attention and showcase culture with:

  • Short-form video content (15-60 seconds)
  • Trending sounds and hashtags
  • “Day in the life” employee content
  • Behind-the-scenes workplace footage
  • Company culture challenges and trends
  • Authentic, unpolished content that feels genuine
  • Employee-generated content and takeovers

X (formerly Twitter)

With approximately 450 million monthly active users worldwide, Twitter remains valuable for real-time engagement and thought leadership. The platform’s fast-paced nature makes it ideal for sharing timely insights, participating in industry conversations, and showcasing your company’s voice and values.

Utilize:

  • Industry conversations and trending topics
  • Twitter Spaces for live audio discussions
  • Thread-style content for deeper insights
  • Retweets with thoughtful commentary
  • Quick responses to showcase company personality
  • Employee advocacy through authentic sharing

Facebook

With nearly 3 billion monthly active users, Facebook offers the largest potential reach and sophisticated targeting capabilities. While younger demographics have shifted away from the platform, it remains valuable for reaching experienced professionals and building community around your employer brand.

To showcase your industry expertise as well as your company culture, take advantage of:

  • Facebook Groups for building professional communities
  • Facebook Live for virtual events and behind-the-scenes content
  • Detailed targeting options for recruitment advertising
  • Facebook Events for job fairs and company events
  • Employee advocacy through sharing and tagging
  • Facebook Insights for detailed analytics and optimization

Case Study: Employer Brand Social Media Strategy in Action

The Challenge: The UK Civil Service Fast Stream graduate program had no shortage of applicants, but faced a critical diversity problem. Research revealed that underrepresented groups perceived the Civil Service as “stuffy,” “outdated,” and only accessible to elite backgrounds—despite the organization’s goal to reflect the communities they serve.

The Employer Brand Social Media Strategy: Rather than traditional graduate recruitment advertising, PeopleScout developed an innovative influencer marketing approach specifically designed to reach diverse talent where they already engage online.

Key Tactics:

  • Partnered with Vee Kativhu, a YouTube influencer and Oxford graduate who advocates for underrepresented students, to create authentic “day in the life” content
  • Leveraged her 250,000+ YouTube subscribers plus Instagram and LinkedIn networks
  • Amplified reach through 12 diverse nano-influencers with targeted followings
  • Created genuine, behind-the-scenes content that challenged preconceptions about government work

Results That Matter:

  • 3,200+ increase in applications from diverse backgrounds
  • 18,056 views on YouTube in less than 48 hours (36,000+ total)
  • 351,304 social media impressions across the campaign
  • Significant increase in candidate diversity, including ethnic minorities, LGBTQ+ individuals, and those with disabilities or from lower socio-economic backgrounds
employer brand social media

Why It Worked: By meeting candidates on platforms they already trusted and using voices they could relate to, the Civil Service transformed perceptions and attracted talent that traditional job postings never could have reached. The campaign proved that innovative social media strategies can solve complex diversity challenges while staying cost-effective.

Conclusion: Employer Brand & Social Media

It’s no secret that candidates are going to research your organization prior to applying for any of your positions or even considering you as a potential employer. By balancing postings on job boards with an employer brand social media strategy and other touchpoints along the hiring process, you can create a well-respected online presence that accurately represents your employer brand and company culture. So, the next time a candidate researches your company, reads reviews or looks at what current employees are saying online, rest assured that a strong employer brand social media presence and strategic recruitment campaign will give you all you need to create a lasting impact in a candidate’s mind.

The Essential Guide to Employer Branding From Concept to Competitive Advantage 

The Essential Guide to Employer Branding 

From Concept to Competitive Advantage

In today’s competitive talent landscape, your employer brand isn’t just nice to have—it’s essential for survival. Our comprehensive ebook delivers actionable strategies to revolutionize how candidates perceive your organization.

 

Why This Guide Matters to Your Organization:

  • 82% of candidates research your reputation before applying
  • Companies with strong employer brands see a 43% decrease in cost-per-hire
  • Yet only 8% of HR leaders have dedicated employer branding budgets

 

What You’ll Discover:

  • Proven frameworks to align your employer brand with business objectives
  • Practical strategies to authentically showcase your culture across channels
  • Step-by-step approaches to measure and optimize your employer brand ROI
  • Real-world case studies from organizations that transformed their talent attraction

 

While your competition invests in employer branding, can you afford to fall behind? Download our guide today and build the magnetic employer brand your organization deserves.

Beyond Intuition: Data-Driven Employer Branding for the Modern Talent Landscape 

With the research today’s candidates do before applying, a strong employer brand is no longer a nice-to-have—it’s essential. Your employer brand directly impacts your ability to attract and retain top talent, yet for many talent acquisition leaders, demonstrating the value of employer branding remains challenging.  

How do you quantify something that often feels intangible? How do you translate employer brand sentiment into metrics that resonate with stakeholders outside HR? 

The Employer Branding Paradox 

Despite 80% of HR leaders believing employer branding significantly impacts their recruiting efforts, only 8% report having a dedicated budget for these initiatives. This disconnect highlights a fundamental challenge: without concrete metrics and benchmarks, employer branding can be relegated to a “nice-to-have” rather than recognized as the strategic driver of recruitment success that it truly is. 

The reality is that today’s candidates approach job searches with consumer-like behavior. They research, compare and evaluate potential employers with unprecedented thoroughness.  

Your employer brand is front and center whether you’re actively managing it or not. 

From Gut Feel to Data-Driven Strategy 

For too long, employer branding has relied on subjective assessments and anecdotal evidence. Leaders might know intuitively that their brand needs improvement, but without comparative data, it’s difficult to: 

  • Identify specific areas requiring attention 
  • Prioritize investments for maximum impact
  • Demonstrate ROI to key stakeholders 
  • Track progress over time 
  • Understand how you stack up against competitors 

This is precisely why we’ve developed the Outthink Index—a proprietary benchmarking tool designed to transform employer branding strategy from an art to a science. 

Introducing the Outthink Index by PeopleScout 

The Outthink Index by PeopleScout provides comprehensive analysis across nine critical components of employer branding: 

  1. Search: Are your job openings easy to find in digital spaces? 
  2. Social Reach: What’s the breadth of your social media footprint? Are you achieving significant reach through interactions and engagement across audiences? 
  3. Social Authority: How much of the conversation does your brand own compared to competitors? How influential is your voice in the talent marketplace? 
  4. Social Impact: How effectively does your content engage your audience? Are you interacting with your talent audience on social media or just posting? 
  5. Values & Proposition: How clearly articulated and differentiated is your EVP? Are your values clear, authentic and evidenced? 
  6. Employee Experience: Can candidates get a clear understanding of what life is like within your organization?  
  7. Content: How compelling and relevant is your employer brand content? How authentically does it showcase your organization and your employees? 
  8. User Experience: How seamless and intuitive is your career site and application process?   
  9. Candidate Experience: How transparent, consistent and innovative is your recruitment process? 

Built by our in-house talent advisory experts and leveraging data from hundreds of employer brands, the Outthink Index delivers actionable insights with just a few clicks. 

Translating Insights to Action 

One of the most valuable aspects of the Outthink Index is its comparative nature. While self-assessment can identify obvious gaps, true optimization comes from understanding how you measure against both industry benchmarks and specific competitors. 

The real power of data-driven employer branding isn’t just in the metrics—it’s in what you do with them. The Outthink Index is designed to facilitate more productive conversations with stakeholders by providing concrete evidence of: 

  • Current employer brand strengths and weaknesses 
  • Competitive positioning within your industry 
  • Specific improvement opportunities with the highest potential ROI 
  • Progress tracking over time 

The Outthink Index helps companies to transcend gut instincts and harness concrete insights to maximize their employer brand. It provides organizations with precise visibility into how their brand measures up against competitors, highlights specific enhancement opportunities, and ultimately strengthens their capacity to attract and retain exceptional talent. 

Armed with these insights, talent leaders can make more strategic decisions about where to invest resources, how to refine messaging and which touchpoints in the candidate journey need the most attention.  

The Future of Employer Branding is Data-Driven 

Employer branding isn’t a one-time project but an ongoing strategic initiative. The Outthink Index provides both a snapshot of current performance and a framework for optimizing and measuring progress over time. By establishing clear benchmarks today, organizations can track the impact of their employer branding initiatives, demonstrate concrete ROI and continuously refine their approach. 

As the competition for talent continues to intensify, organizations that take a data-driven approach to employer branding will gain a significant advantage. The Outthink Index by PeopleScout equips talent leaders with the tools they need to transform employer branding from an intangible concept to a measurable business driver. 

Want to see how your employer brand stacks up? Explore the Outthink Index or contact us to receive your custom report. 

Wates: Reconstructing Industry Perceptions Through Vibrant Employer Branding

Wates: Reconstructing Industry Perceptions Through Vibrant Employer Branding

Early Careers

Wates: Reconstructing Industry Perceptions Through Vibrant Employer Branding

PeopleScout helped Wates to attract and engage a wider range of candidates to the male-dominated construction industry through a vibrant and inclusive employer brand and assessment center.

7,918 applications generated (30% from women)
343 candidates assessed
1 / 3 of offers went to women despite being underrepresented in the industry

Situation

The construction industry’s image has remained virtually unchanged for years—dominated by hard-hats, high-vis, and steel beams rather than stories highlighting inclusion, innovation, collaboration or opportunity.

When Wates, a UK development, building and property maintenance company, needed to recruit 81 trainees across 21 roles and 28 locations, our priority was to stand out meaningfully in a crowded market. Despite its impressive 125-year legacy as an industry leader, Wates suffered from limited brand awareness.

Our objectives were clear:

  • Raise overall awareness of the Wates organization
  • Encourage a shift in industry perception
  • Attract a more diverse range of candidates

Solution

With these hard-to-fill roles distributed nationwide, we needed a targeted approach. Based on research, we developed four distinct audience personas that represented our target demographics, which then informed our channel strategy and creative approach.

Authentic Messaging

We crafted a new compelling, narrative that brought together everything Wates stands for:

Creating tomorrow together.

Headlines embodied Wates’ core values, speaking directly to the impact individuals would have on the company’s legacy while highlighting key benefits of joining the organization.

Distinctive Visual Identity

We developed bold, vibrant visuals that stood apart from industry norms. Our creative approach demonstrated how professional and personal lives intertwine, visually representing work-life balance and inclusivity. A dedicated photoshoot allowed us to not only capture images but also collect employee stories that inspired a bespoke set of illustrations.

Inclusive Assessment Process

We redesigned the video interview process to ensure accessibility for all candidates. While maintaining a standardized process to ensure fairness, each of the 21 roles required careful manual shortlisting based on performance metrics. With 343 candidates advancing to assessment, we conducted virtual assessment centers over three weeks, with each role getting a dedicated day.

Results

The campaign generated exceptional engagement:

  • 518,000 impressions (40% from TikTok)
  • 7,918 applications
  • 2,022 candidates invited to video interview
  • 343 candidates progressed to assessment centers
  • 30% female representation at application stage, increasing to 34% at offer stage
  • 117 offers extended

“We’re delighted with the quality of candidate applications and how much the collaborative work ethic stood out.”

– Annette, Wates

At a Glance

  • COMPANY
    Wates
  • INDUSTRY
    Building & Construction
  • PEOPLESCOUT SOLUTIONS
    Talent Advisory
  • ABOUT WATES
    The Wates Group was established in 1897 and is one of the leading privately-owned, construction, development and property services companies in the UK. They employ almost 6,000 people, working with a range of clients and partners from across the public and private sectors.

Amplifiers™: Organizational Culture & EVP Diagnostic

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As part of our suite of modular recruiting solutions, Amplifiers™, PeopleScoutʼs
Organizational Culture and EVP Diagnostic provides an objective, expert assessment
of your companyʼs culture, leadership dynamics and internal communications.
Our in-depth analysis uncovers strengths, gaps and opportunities, delivering a
custom, actionable roadmap to enhance engagement, improve alignment and
attract the right talent for your future business needs.

Download this fact sheet to learn more.

Learn more about PeopleScout’s Amplifiers™ and get answers to frequently asked questions (FAQs).

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Nurse Retention: Key Strategies for Tackling Turnover

In today’s dynamic healthcare landscape, the challenge of nurse retention has emerged as a pivotal issue with far-reaching consequences. The ripple effects of nurse turnover extend beyond the immediate strain on existing staff, impacting patient outcomes, increasing wait times and potentially leading to the reduction or elimination of vital services. Plus, the financial burden of recruiting, hiring and training new nurses places significant pressure on healthcare organizations already grappling with tight budgets. 

Enhancing nurse retention has become an imperative for healthcare organizations seeking to maintain quality care and operational efficiency. In this article, we’ll explore nurse turnover trends and delve into practical strategies for nurse retention.  

What’s Driving Nurse Retention Challenges? 

To develop effective nurse retention strategies, it’s crucial to identify the primary drivers of nurse turnover. Recent years have seen a significant increase in nurses leaving the profession, with several key factors contributing to this trend: 

Pandemic-Induced Burnout and Workforce Shrinkage 

The strain of the COVID-19 pandemic, coupled with an already shrinking workforce, has led to unprecedented levels of burnout among nurses. This has resulted in a marked increase in turnover rates. The American Association of Colleges of Nursing reports that RN turnover rates in the U.S. rose from 17% in 2017 to 26% by 2021. Plus, over 25% of RNs indicate plans to retire or leave nursing within the next five years. 

Rising Labor Costs and Budgetary Pressures 

Healthcare organizations are grappling with increasing costs for salaries, benefits and contract staffing, exacerbated by nationwide labor shortages and inflation. This financial strain is further compounded by the heavy reliance on contract and travel nurses to maintain patient care standards. According to the American Hospital Association, the proportion of nurse labor expenses allocated to contract travel nurses skyrocketed from 4.7% in 2019 to 38.6% in January 2022. While travel nurses accounted for nearly a quarter (23%) of total nurse working hours, they represented nearly 40% of all nursing labor costs for hospitals. 

Impact on Staff Morale and Retention 

The increased use of traveling nurses, while necessary to address staffing shortages, often has unintended consequences on staff morale. Staff nurses can become aware of the significant pay disparities between themselves and travel nurses, which can create a cycle where more staff nurses leave for higher-paying contract or travel positions. 

Addressing these interconnected issues is essential for healthcare organizations aiming to create a more supportive and fulfilling work environment. By tackling the root causes of nurse turnover, organizations can work towards improving nurse retention rates and ensuring sustainable, high-quality patient care. 

How to Improve Nurse Retention: 5 Nurse Retention Strategies to Combat Turnover  

Here are some nurse retention strategies aimed at creating a supportive, engaging work environment that encourages long-term commitment and professional growth.   

1. Address Burnout Proactively  

Burnout is a growing challenge in today’s high-stress healthcare environment. Addressing it through tactics like regular check-ins and support systems for staff are crucial to identify issues before they lead to turnover. Offering on-going stress management and resilience training equips nurses with tools to cope with the demands of their roles.   

Moreover, creating a culture of appreciation can significantly impact job satisfaction and retention. But in our post-COVID reality, celebrating once a year for Nurses’ Week isn’t enough. Peer recognition programs and sharing patient success stories and positive feedback reinforces the meaningful impact of their work and reminds them why they got into the nursing profession.   

2. Support Work-Life Balance  

Another important part of addressing burnout and improving nurse retention is actively encouraging nursing staff to prioritize work-life balance. Embracing flexible working patterns can go a long way to helping nurses balance work and personal commitments and bounce back from stress. Consider compressed working hours, job sharing and set working days. Implement policies to prevent mandatory overtime where possible. Plus, allowing nurses to negotiate shifts that suit their needs and to rearrange their schedules among themselves can boost staff morale and job satisfaction.  

Consider adding benefits like on-site or subsidized childcare options or elder care support services. This can be a significant draw for nurses with young families and acknowledges the caregiving responsibilities many nurses face outside of work. Plus, providing opportunities to improve their own health and well-being by offering wellness programs and gym memberships as part of your benefits package ensures nurses have resources to help them cope with stress and improve self-care.  

3. Invest in Continuous Education and Skill Development  

Investing in continuous education and skill development is a win-win for both nurses and healthcare organizations. Providing on-site training for new technologies and procedures keeps staff current and engaged. Offering opportunities for nurses to attend conferences and workshops broadens their professional networks and knowledge base. For nurses, supporting them through reimbursing for obtaining additional certifications demonstrates your commitment to their career growth.  

To ensure your nurses don’t use their new professional development to look for a position elsewhere, it’s crucial that nurses know what career opportunities are available. Whether it’s a promotion or moving to support a different specialization, nurses want to know there’s a path for them within your organization.   

4. Implement Retention Bonuses  

Nurses have more options than ever, including working as a traveling nurse which often pays more. Competitive salaries, wage increases and bonuses are great ways to entice nurses to stay on staff.  

Implementing retention bonuses for nurses who remain with the organization long-term recognizes their commitment and can be an effective strategy to reduce turnover. Developing performance-based incentive programs can motivate staff and improve overall care quality.   

5. Engage in Regular Feedback and Improvement  

Engaging in regular feedback and improvement processes demonstrates a commitment to staff satisfaction. Conducting regular employee satisfaction surveys provides valuable insights into areas needing attention. Holding town hall meetings to address staff concerns fosters a sense of community and shared purpose. Implementing suggestion programs for workplace improvements empowers staff to contribute to positive change.  

6. Recruit for Nurse Retention 

Prioritizing long-term retention from the outset through healthcare recruitment is an often-overlooked nurse retention strategy. An experienced recruitment process outsourcing (RPO) partner can significantly enhance a healthcare organization’s nurse retention efforts. By leveraging their expertise in healthcare staffing trends and best practices, RPO partners can help develop and implement targeted recruitment strategies that attract candidates more likely to stay long-term. They can streamline the hiring process, reducing time-to-fill and ensuring a better candidate experience, which sets the stage for higher nurse retention rates.  

RPO partners can also provide valuable insights into market-competitive compensation and benefits packages, helping organizations stay attractive to both prospective and current employees. Furthermore, they can assist in implementing advanced analytics to predict turnover risks and identify retention opportunities. By managing the entire recruitment lifecycle, RPO partners free up internal resources, allowing your internal team to focus on creating a positive work environment and developing retention programs for nursing staff. 

👉 Learn more about the RPO advantage for healthcare. 

The Importance of Nurse Retention in Modern Healthcare 

Whether you’re a seasoned healthcare administrator, an HR professional navigating the complexities of healthcare staffing, or a nursing leader on the front lines, addressing nurse retention with these strategies will cultivate a resilient, dedicated nursing workforce capable of meeting the evolving healthcare needs of our communities. Organizations that prioritize their nursing staff’s well-being and professional growth will be best equipped to navigate the ongoing workforce challenges and provide exceptional care to their communities.